Overview

Account Manager – Sustainability Reporting
101 Wood Lane, London, W12 7FW

Company Description

About Salterbaxter:

Salterbaxter is a creative sustainability and reporting consultancy dedicated to transforming sustainability into clear, actionable strategies and communications. We guide clients from broad visions to detailed goals, aiming to inspire the changes needed for a sustainable future where business and society can thrive.

Our Commitment:

Diversity and inclusion is a core part of who we are at Salter Baxter. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group– whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity.

Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work.

As part of our dedication to create an inclusive and diverse workforce, Publicis Groupe UK is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion.

Job Description

We’re looking for an experienced Account Manager who can look after both the big picture and the tiny details of managing large corporate and sustainability reporting projects.

You will be someone who enjoys working in a fast-paced environment, loves working with people, has excellent organisational skills and gets a real thrill when the things are planned out, on time and within scope!

You will be the one who stays calm under pressure, and can see the end project goal while tackling everyday tasks with common sense and a level-headed approach.

The team and work you’ll lead:

You will be part of our specialist reporting client management team, who are delivering large scale integrated and annual report suites as well as dedicated sustainability reports. Your clients will include large international companies with a focus on the US.

In your day to day you will be the main client point of contact, leading the project and working alongside the in-house design, production, consultancy and digital teams.

What’s expected from the role as a whole:

  • Serve as a central figure in client accounts, coordinating with Design, Production, Consultancy and Digital, where needed, and setting up teams for success.
  • Ensure high-quality project management using effective tools and processes.
  • Provide exceptional client service—be responsive, proactive, and professional. Manage client inputs and expectations and navigate difficult conversations confidently.
  • Develop detailed project plans, manage schedules, prioritise workstreams, identify potential issues early, and keep everything on track.
  • Manage project finances, including budget estimates, forecasting, change requests, and budget reconciliations.
  • Identify and address scope creep with appropriate actions.
  • Participate in internal financial reporting and contribute to all project-related administration and organisation around key milestones.
  • Maintain meticulous attention to detail to ensure the quality of all project outputs – externally and internally, including documentation, proofs, and communications.

Qualifications

  • Proven experience in client service and project management within reporting, sustainability or corporate communications – agency or client side
  • Experience of planning and managing end-to-end projects with integrated project teams including consultancy, design and specialist inputs
  • Experience of integrated project delivery such as print, digital, reporting and comms
  • Excellent writing, editing, proof reading skills
  • Strong communication and interpersonal skills
  • Exceptional attention to detail

Additional Information

Benefits and perks

Culture – a buzzword to many, but not to us. We’re dedicated to making our work as enjoyable, balanced and rewarding as possible. 

Holidays

  • Annual leave – 25 days of annual leave, which increases by 1 day for every year of service, up to 28 days.
  • Reflection Days – we encourage you to take two days off a year to do something to better your wellbeing. Whether that’s spending time with loved ones, volunteering, or doing your favourite hobby, the choice is yours. 
  • 3@3 – From June to August, we give you three afternoons off from 3pm to enjoy the sun.
  • Christmas close – Our office is closed from Christmas Eve midday to the first working day of the New Year.

Pension and Insurance

  • Pension – our pension plan runs either as a contributoy scheme, or the government-led auto-enrolement scheme.
  • Income protection – Providing you with financial support if you can’t work because of illness or injury, and where appropriate, to give you professional help in planning your return to the workplace. 
  • Life assurance – if your circumstances require life assurance, you are covered.

Health and wellbeing

  • Private medical insurance – The  option  to  join  a  private  healthcare  scheme with  the  good  people  of AVIVA. We’ve got your back. 
  • Help @ Hand – A workplace support service that gives all employees access to free, information, counselling, emotional support, wellbeing advice, GP appointments and much more.
  • Eyecare – Free eye tests and £100 towards prescription eye wear (inc. contacts) is available to all employees.
  • Aviva Digital GP app – 10 online GP appointments a year.

Learning and Development

  • Our L&D team have a full programme available to everyone in the Groupe.
  • Mentors – We know the value of mentors, so at Publicis Groupe we have a group of active mentors, with diverse experience and skills, that you can tap into when you need it.
  • Innovation Day – An opporuntiy to work with some impactful social enterprises as part of a mixed agency team. It’s a day to volunteer your time and skills – to connect, collaborate, create and celebrate our innovative thinking, fresh approach and long term impact.

Travel

  • Discounted travel – We’ll buy your annual travel card for you and then deduct the reduced value from your salary throughout the year.
  • Bicycle discount – We support the government cycle-to-work scheme and can offer you a substantial discount on whatever bike you prefer – plus accessories. 
  • Work Your World – the opportunity to work abroad for up to 6 weeks a year in a country where there is another Publicis office.

Other perks

  • Referal fee – A friend of yours is a friend of ours. Refer them for a job at Salterbaxter and once they’ve passed their probation, we’ll give you £3,000. 
  • Soho House membership – 50% off a membership and no joining fees at White City House.
  • Core hours – We have a flexible hours schedule that allows all employees to adapt the start and finish times of their working day to best suit their personal body clocks and pursiots outside of work. The ‘core’ period of the day which employees are required to be at work is between 10am and 4pm. This goes hand in hand with a “bandwidth” period within which all required hours must be worked between 8am and 8pm.

 

Publicis Groupe operates a hybrid working pattern with employees being office-based on Mondays and two other days during the working week.

If you have any adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.

#LI-Hybrid

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