Overview
Be Yourself– Be a Champion for Your Team – Be Leonardo
As an Assistant Front of House Manager you’ll be managing day to day operations and working to inspire and motivate your colleagues, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be fostering your team members commitment to providing excellent guest service and ensuring that all guests’ needs are met: you’ve got their backs from arrival through to departure.
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If you’re our ideal Assistant Front Office Manager, you will:
- Be yourself!
- Serve as a role model in displaying outstanding hospitality skills, leading by example and providing all associates & supervisors with appropriate training
- Manage day-to-day operations, ensuring the quality, standards and exceeding the expectations of your guests on a daily basis.
- Coach and train new team members to help them reach their full potential
- Work alongside the management team to bring proactive solutions to the table
- Bring your positive energy to work with you every day
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community and it’s our role to keep you at the top of your game as an Assistant Manager! Our Assistant Managers hold key roles in supporting team members and Heads of Department every day, so we support your skills with our “People Programme” and “Passion 4 People Leonardo Culture” workshops. To develop your business and people skills we also offer an 8-month “Fast Forward Programme” to help you progress to the next stage in your career! With our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
