Job Introduction

In a Nutshell

We are actively seeking a Back of House Assistant. You will be responsible for duties within the back of house areas of the Hotel to include the Kitchen, Linen delivery, Goods in areas and Outlet’s still rooms. You will aid the hotel in its set up for guests and will ensure all areas are cleaned and maintained to the required standards to allow for a great working environment.

Role Responsibility

Lots to do but lots of fun

  • All Kitchen and Food and Beverage areas are kept in line with food hygiene regulations and ensuring the cleanliness and maintenance of all crockery and equipment used in the kitchen, restaurant and bar areas.
  • Accept deliveries for all outlet areas and housekeeping, ensuring stock is correctly stored and managed. 
  • To carry out housekeeping porter duties as and when required, ensuring linen is stored correctly within the pantries.
  • To help move furniture within the outlet’s departments and aid in setup when required.
  • To be aware and have an understanding of all relevant law and legislation with regards to food handling, storage, hygiene and health and safety
  • Support the chefs as and when required.
  • Be aware of and to adhere to all health and safety, fire, hygiene and COSHH regulations governing the work you are undertaking and to ensure the correct chemicals/detergents are used at all times.
  • Carry out any other reasonable request of the hotel’s management.

The Ideal Candidate

Are you right for us?

Our successful Back of House Assistant will be/ have;

  • The ability to work across various different areas within the back of house department   
  • Have previous cleaning experience
  • Understand the importance of a clean back of house, and how it impacts the overall service within the outlets and housekeeping departments
  • Have passion for the hospitality industry and for exceeding guest expectations
  • Have experience of adhering to hotel and company procedures
  • Be able to work flexible hours including evenings, holidays and weekends
  • Able to work in a fast paced working environment and remain calm under pressure
  • Possess a good command of English and have ability to understand and receive instructions from colleagues and Supervisor.   

Package Description

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people.  We work hard to ensure you can enjoy your job and are well rewarded.  As well as excellent training, development and progression opportunities, other benefits include:

  • Competitive salary, benefits and we pay above the Real Living Wage.
  • 29 days holiday (increasing with length of service).
  • We operate a discretionary service charge system.
  • 50% Discount on food and beverage across all Exclusive properties.
  • Really big discounts of room nights across all Exclusive properties.
  • PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
  • Meals on duty provided for free.
  • Recognition and rewards scheme.
  • Access to our learning platform including great training and development programs.
  • Free gym access + where available dedicated classes.
  • B Corp accredited and commitment to improving our People, Product and Planet.
  • Free downloads to newspapers, magazines and books.
  • Cycle to work scheme.

About the Company

Are we right for you?

  • We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
  • We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
  • We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
  • We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
  • You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

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