Overview


Location: Curzon Street, Birmingham, B4
Salary: £11.44

Title: Barista

Location: Birmingham City University 

Salary: £11.44 p/h (will rise in April)

Benefits:

  • 28 Days holiday including bank holidays
  • Term Time and Zero hours contracts
  • Monday – Friday predominately (occasional weekends)
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks' enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Do you speak the language of coffee with passion, love and energy? Do you deliver joy and exemplary service with every cup? We believe that every interaction is an opportunity to create a lasting impression, and we’re looking for a Barista who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

At BaxterStorey, we believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Barista who thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!

  • Delight our customers by greeting them in a friendly and professional manner
  • Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards
  • Share the story of our menu, and provide recommendations to customers and be aware allergen procedures
  • The pride in your workspace, maintaining cleanliness and organisation of the coffee bar and other surrounding areas in line with cleaning schedules, company and COSHH standards
  • Follow all health and safety and food safety guidelines and procedures
  • Monitor stock levels and restock supplies as needed
  • Use till systems for taking payments and customer orders
  • Provide exceptional customer service and resolve any customer issues or complaints
  • Be a part of the team assisting on other tasks as needed
  • Friendly, outgoing personality; a people person.
  • Great work ethic and an even greater smile.
  • Good listening & verbal communication skills
  • Passion for delivering outstanding customer service
  • Perpetuates company philosophy and culture
  • Works according to the BaxterStorey core values
  • Have a contagious passion for coffee, tea and customer service
  • You draw satisfaction from working within a collaborative and inclusive team environment
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Previous experience in a similar role, especially in the food service industry, is often a plus
  • Some knowledge of food safety and sanitation practices
  • Works according to the BaxterStorey core values

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