Overview

Job Purpose and Summary

The Managed Print Services Specialist works as an integral part of the Product business development team. The objective of the position is to enable businesses to reduce costs associated with print, and document processing. 

You will interface with our customer, channel partners, internal sales team, partner managers, headquarter. Serving as the expert to internal sales team and channel partners for complex information regarding products, services, software and configurations. 

What we give

General Sales Support 

  • Achieve assigned sales target for Canon products, services and software 
  • Working with and influencing a team of sales professionals 
  • Manages MPS funnel for deals with channel partners and transforms potential leads into joint activities 
  • Prepare the contract calculation for managed print service for bid support team 
  • Ensuring all MPS tools (calculation, offer, technical design) are used on time and MPS policy is reinforces (sf.com, MPS controlling report) 
  • Education, mentoring and guidance to internal sales team and channel partners 

  • Quote Generation 

 

  • Review all costs, items, configurations, fees, installation, freight charges before submission to Bid Team and before sharing it externally 
  • Align with Presales Team, review and confirm all software licensing, maintenance, and professional services prior to generation 
  • Consider all financing options to support successful project realization 

  • Sale Execution 

 

  • Check execution progress, ensure MPS is executed as planed though contract duration  
  • Ensure all documents are completed and submitted to relevant stake holders 
  • Work with partner manager and order management to ensure orders are placed,processed, and shipped correctly 
  • Escalate backordered equipment orders when required 

  • Reporting 

 

  • Prepare all required reports for HQ and management. 

  • Review account to provide further analysis (KPIs, customer satisfaction, upsell possibilities).What we ask

      • Minimum 3+ years selling experience at end user account or partner level 

      • High level of commitment to exceptional customer service and relationship building 

      • Strong written and verbal communication skills 

      • Ability to work individually and in a team environment 

      • Proficiency in office tools – Word, Excel, PowerPoint, CRM. Salesforce knowledge is advantage 

    You will need

    Further information

    • Taking Initiative & Self Driven
    • Costumer Focused
    • Ability to work individually and in a team environment

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