Overview

We are seeking a proactive Community Mental Health Practitioner to join our Intake team and provide front-line support for clients reaching out to Jami. This key role involves triaging referrals, signposting to external services, undertaking needs-led assessments, and delivering short-term interventions.  This role will also support our step-down service, which offers lighter touch contact for clients transitioning out of active 1-1 support.

About the Role:

As a Community Mental Health Practitioner within the Intake service, you will be a key contact for individuals seeking advice and support, as well as the first point of contact for those  interested in Jami services. You will conduct needs-led assessments for entry into Jami services, occasionally delivering short-term interventions where our 1-1 support is less appropriate. Working within our step-down service, you will provide light-touch monthly phone calls to those transitioning out of 1-1 support.

Key Responsibilities:

Intake Services:

  • Triage and manage incoming referrals to our duty inbox in a timely manner.
  • Conduct needs-led assessments via in-person, telephone, or video platforms.
  • Identify and address safeguarding concerns in line with Jami’s policies.
  • Develop relationships with Jami’s service teams, holding relationships with key individuals in these teams
  • Appropriately know of, and signpost to, external services where appropriate.
  • Provide well-informed advice on mental health legislation and available resources.

Step-Down Services:

  • Manage a caseload of clients with potentially complex needs, who are transitioning out of 1-1 support.
  • Deliver light-touch support, including monthly phone calls, to these individuals.
  • Monitor client progress and adapt care plans to meet their evolving needs, including escalating concerns back into 1-1 support when appropriate.

General Duties:

  • Collaborate with Jami’s multi-disciplinary team to deliver integrated mental health services.
  • Maintain accurate, up-to-date client records.
  • Work efficiently and sometimes independently on Microsoft outlook platforms programmes.
  • Ensure compliance with safeguarding, health and safety, GDPR, and other organisational policies.
  • Participate in supervision, appraisal, and continuous professional development.

About You:

We’re looking for someone with a passion for mental health, excellent communication skills, and the ability to thrive in a dynamic, fast-paced environment.

Essential Criteria:

  • Recognised qualification in health or social care (e.g., Social Work, OT, RMN) or 5+ years’ experience in a relevant role.
  • Proven experience in needs-led assessments, risk management, and safeguarding.
  • Strong interpersonal, organisational, and IT skills.
  • Knowledge of recovery principles and mental health legislation.

Desirable Criteria:

  • Lived experience of mental health challenges.
  • Familiarity with resources available within the Jewish community.

Why Join Us?

At Jami, we offer a supportive and inclusive work environment where you can grow both professionally and personally. You’ll have the opportunity to make a tangible difference in people’s lives while being part of a passionate, dedicated team.

Before you apply -
Register now and turn on alerts for jobs like this!

By registering you agree to our terms and conditions.

No thanks, continue to apply