Overview
Job Purpose and Summary
Canon UK is looking for talented people to join us at an exciting time for our business, as we enter into a period of accelerated growth and development. Do you have the skills and aptitude we’re looking for? Are you looking for a new challenge? Do you want to work for an organisation that values your contribution and rewards you accordingly? If the answer is yes, please read on…
Primary Objective:
To support Imaging Supplies withdelivery and admin duties.
The role will encompassresponsibility of maintainingmaster data, logistics.
Duties, speaking to customers toresolve delivery queries and givecustomer satisfaction.
What we offer:
- Competitive Pay: Our salaries are competitive, regularly benchmarked against similar roles, and reviewed annually.
- Bonus Scheme: Enjoy a discretionary bonus that rewards your contributions towards achieving our goals.
- Learning & Development: Embrace continuous learning with readily available resources and support.
- Work & Home Life Balance: Benefit from a minimum of 25 days holiday per year, holiday purchase options, and a flexible working policy.
- Diversity: Join our global organization committed to building a diverse and empowered workforce that mirrors the communities we serve.
- Health & Wellbeing: Access private healthcare, an Employee Assistance Programme, Mental Health First Aid UK partnership with a network of champions, and discounted rates at Nuffield Health Gym.
- Employee Discount: Enjoy up to 38% off products from our Canon store.
- Additional Benefits: Includes a generous pension, Canon Awards, discount cards, Cycle to Work scheme, season ticket loans, and charity volunteer days.
What we give
•Investigating, audit & resolve Customers queries and complaints
•Maintain master dated on the Sap system
•Minimize and control cost associated with warehousing and delivery
•input orders accurately and within good time
•Committed to excellent customer service and prepared to go the extra mile to ensure customersatisfaction
•Team player
•Apply high standers of accuracy
•Apply Strategic thinking
•Excellent communication skills both written and verbal
•Plan & Organize effectively
What we ask
- Customer Service: Demonstrated ability to provide excellent customer service,resolving queries and complaints effectively to ensure customer satisfaction.
- Data Management: Proficiency in maintaining and managing master data onsystems like SAP to ensure accurate and up-to-date information.
- Logistics: Understanding of logistics processes to support smooth warehousingand delivery operations.
- Communication Skills: Strong written and verbal communication skills to interactwith customers, colleagues, and other stakeholders effectively.
- Accuracy: High attention to detail and ability to maintain high standards ofaccuracy in all tasks.
- Strategic Thinking: Capable of applying strategic thinking to improve processesand operations within the department.
- Organizational Skills: Effective planning and organizational abilities to managetasks efficiently and meet deadlines.
- Collaboration: Strong team player, able to work collaboratively to achievedepartmental and organizational goals.
- Flexibility: A proactive and adaptable approach to work, accommodating changesand meeting customer commitments.
- IT Proficiency: Comfortable with computer systems, including accurate keyboardand word processing skills. Familiarity with MS Office, including Microsoft Excel, isessential.
Desirable Qualifications and Experience:
- Document Services: Previous experience working in a document services areawould be advantageous.
- Commercial and Legal Understanding: Basic understanding of commercial andlegal concepts for decision-making.
- Record Management: Experience maintaining company records in an electronicdatabase is desirable.
- Logistics Experience: Previous experience with document scanning hardware andreprographics kit is a plus.
- Information/Project Management Qualifications: AIIM, PRINCE2, APM, AGILE, orother relevant Information/Project Management qualifications would be consideredan advantage.
You will need
We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We’re looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world.
Further Information
Have we piqued your interest? We look forward to meeting you soon!
