Key Responsibilities:

  • Assist and support the Registered Manager in all aspects of the residential care of the Ofsted registered home, to provide a high quality service which meets the individual needs of the children and young people and to help create and maintain a non-institutionalised, child centred safe community home for extremely vulnerable children with Social, Emotional and Behaviour difficulties.  
  • To provide support so that the young people are enabled to grow in all areas of their lives, to work towards emotional stability and to develop to their full potential. 
  • Guide children/young people throughout their placement and in transitions to and from the residential care environment holistically and in line with the quality standards  
  • Ensure the home is maintaining compliance to the standards and philosophy of care as outlined in the statement of purpose 
  • Take on on-call duties outside of working hours in support of the home dealing with situations in line with children’s homes regulations and company procedures 
  • Support staff on a day to day basis promoting good practice and responding to concerns or first line complaints. 
  • Take part in the assessment process of potential new admissions to the home. 
  • Oversee record keeping and take part in the regular auditing of the children and young people’s records, responding to any issues requiring further action, including those identified at reviews. 
  • Manage and provide supervision for designated support workers and night waking support workers 
  • Deal directly with staff discipline and grievances 
  • Communicate consistently between parents and the home, making sure they are informed of all relevant information relating to their child 
  • Ensure consistent communication between interested agencies/funding authorities and the home, making sure that associated professionals are informed of all relevant information
  • Attend and participate in regular staff meetings, and chair meetings in the absence of the home manager 
  • Monitor and revise young people’s care and placement plans ensuring the identified needs of the young people are being met  
  • Attend and contribute to children and young people’s reviews when required 
  • Organise and take part in activities with the young people ensuring their preferences are accommodated where appropriate 
  • Manage and record children’s meetings within the home 
  • Prepare a fair rota for staff deployed hours covering the contractual and care needs of each child/young person, ensuring the home has adequate staff cover. Working to the set staffing hours’ budget and ensuring all records of staff deployed hours are maintained accurately 
  • Take responsibility for ensuring all training classed as mandatory to be up to date and to undertake any training identified as necessary in order to carry out the role effectively 
  • Liaise and professionally deal with Ofsted and other regulatory bodies inspecting the home. 
  • To be familiar with the background, care plan and daily progress of all young people in the home and to help implement their individual care plans. 
  • To play an active role in the lives of all young people and to fulfil their emotional needs: to feel seen, heard, safe, respected, valued, supported, empathised with and cared for. 
  • To be aware of the need to maintain a protective environment for the young people who have suffered abuse from adults and to develop ways in which they are able to trust adults. 
  • To be able to acknowledge the abuse the young people have suffered and to be able to see the young person beyond their presenting behaviour. 
  • To ensure effective budgetary and petty cash systems are operated by all with designated authority, to support the effective financial management of the service. Ensure temporary cover is utilised effectively and resourced to meet operational demands and safe working ratios, without compromising standards  
  • To establish clarity about how staff, need to be led and managed to support an environment where staff’s health and wellbeing is considered, staff feel motivated and engaged contributing to the achievement of the company’s and service’s objectives.  
  • Provide support, guidance and direction to the senior team to enable them to perform their roles effectively. Act as a mentor to support their development as a first line manager. 

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