Overview
Job Purpose and Summary
The Field Engineer is responsible for installing production printer products and training customer operators. The employed person will work in the Białystok area ( podlaskie).
What we give
Main Activities:
- Installs production printers(ImagePress & VarioPrint) products and trains the customer’s operators.
- Provides preventive maintenance to ensure OCE & Canon products perform optimal efficiency.
- Identifies problems and completes on-site repairs including tests.
- Escalates unresolved problems according to predefined services procedures.
- Participates in keeping a positive relationship with the customer.
- Manages tools and time in an efficient way.
- Maintains a sufficient inventory of parts and materials for on-site service.
- Works effectively in a small team · Identifies and communicates new sales opportunities
What we ask
- Knowledge of Electromechanical systems and relevant IT experience.
- Good interpersonal communication skills – verbal and written ( good English and fluent Polish)
- Previous field service experience in the fixing of electrical/mechanical/IT issues – preferably print industry related
- Achieves customer satisfaction and loyalty.
- Exercises proper reasoning and judgement.
- Acts cost effectively.
- Maintains a valid driver’s licence.
Białystok
Act as a Team Player, Create Solutions to Problems, Drive for Results, Focus on the Customer, Take Ownership and Accountability.
Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.