Overview
Job Purpose and Summary
Job Purpose and Summary
The Field Engineer is responsible for installing production printer products and training customer operators. The employed person will work in the Poznań area.
What we give
What we give
Main Activities:
- Installs production printers products and trains the customer’s operators.
- Provides preventive maintenance to ensure OCE & Canon products perform optimal efficiency.
- Identifies problems and completes on-site repairs including tests.
- Escalates unresolved problems according to predefined services procedures.
- Participates in keeping a positive relationship with the customer.
- Manages tools and time in an efficient way.
- Maintains a sufficient inventory of parts and materials for on-site service.
- Works effectively in a small team · Identifies and communicates new sales opportunities
What we ask
What we ask
- Knowledge of Electromechanical systems and relevant IT experience.
- Good interpersonal communication skills – verbal and written. We expect fluent Polish language and very good in English.
- Previous field service experience in the fixing of electrical/mechanical/IT issues – preferably print industry related
- Achieves customer satisfaction and loyalty.
- Exercises proper reasoning and judgement.
- Acts cost effectively.
- Maintains a valid driver’s licence.
You will need
We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We’re looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world.
Further Information
Have we piqued your interest? We look forward to meeting you soon!