Salary: £24,234 pro rata per year

Job Title: Floating Support Worker (FTC) (Female Only) – Domestic Abuse
Reporting to: Senior Floating Support Worker
Contract: FTC: 8 months
Interview Date: 8th February 2023

About the Service/Department
The Ealing Domestic Abuse Floating Support Service is funded to provide high quality floating support to 20+ adults experiencing standard or medium risk abuse or who have experienced domestic abuse. The service is for victims residing in the Ealing borough and we accept referrals from individuals, the police, social services and other partner agencies. Our service users are supported to build their self-esteem and live free from abuse. Support includes accessing other services, obtaining legal remedies, referrals and sign posting to other appropriate agencies, support with housing matter etc. The floating support worker works in partnership with local agencies such as the police, the housing department, court service, Victim Support and Social Services.

The service places strong emphasis on co-production, thus ensuring that the needs and strengths of service users are paramount in delivering and developing the service, including developing and maintaining access to other community services and activities.

About the role
To provide emotional and practical support to women and their children, living in the community who have or who may still be experiencing domestic abuse. To support access to the service and to enable and enhance each client’s quality of life by promoting/maintaining independent living for themselves and any dependants they may have.

Some other main responsibilities of the role include:

  • Ensure that administration is done in good time; that detailed, concise and accurate records are created contemporaneously, and that confidentiality is appropriately maintained
  • Carry out duties, in line with organisational policies and procedures Participate in the core work of the service, providing support to colleagues, carrying out tasks allocated by the service manager and using initiative to identify and deal with additional tasks as they arise

About you

  • To clearly articulate the aims and objectives, pathway and service model to people using the service so they can fully participate in and co-produce their support
  • Empower service users to engage effectively in their liaisons with professionals within the community such as social work teams, housing providers, health professionals, JCP etc.
  • Work flexibly as part of a team to ensure service coverage and that contractual obligations are met
  • Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities
  • Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures
  • Empower a caseload of clients with a range needs and their carers to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, working in partnership with our subcontractors as required in order to achieve this, under the direction of the Team Leader

Please see the attached documents for the full job description and more information about Hestia.

What Hestia offers

  • Holiday allowance of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)
  • Company Pension
  • Learning and Development Opportunities (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia’s practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
  • Hestia Rewards exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
  • Access to a range of health and wellbeing support tools including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Clinical Supervision
  • Other benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
  • If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.

About Hestia

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Please note
If offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.

This job description is subject to change depending on the needs of the service/department.

We recommend that you apply at your earliest convenience as we screen applications as they are received as well as interview and appoint suitable candidates on this basis (regardless of the closing date). We may also contact unsuccessful applicants regarding other suitable opportunities within Hestia.

Disability confident
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.

Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularly welcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

How to apply
Please click apply at the top of the vacancy page to begin your application.

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