Location: Glass Wharf, Bristol, BS2 0FF
Salary: Up to £40,000

General Manager

  • Full-time
  • Employment Type: Permanent
  • Hours Per Week: 40.00
  • Salary: Up to £40,000

Our client is a leading law firm who are ambitious, sustainable and inclusive. Dedicated to making sure they are a great place to work; our partnership lasting over 10 years has continued to grow from strength to strength thus affording us an exciting opportunity for an engaging, service-excellence driven, passionate and creative general manager.

The role we are recruiting is based in the heart of Bristol overlooking the river Avon, 800 employees, offering a Staff Restaurant, Coffee Lounge and micro market.

In addition, our Hospitality offer is provided for 24 meeting rooms from refreshments, light breakfast/lunches to fine dining and canape events.

This role would suit an individual who thrives working in an inclusive, value-driven, dynamic, and entrepreneurial environment.


Responsible for the overall management and successful operation of the catering facilities. This includes planning and executing catering events, managing people, ensuring customer satisfaction, and overseeing financial performance.

Team Management:

    • Recruit, train, and supervise catering teams, including baristas, chefs, and kitchen staff.
    • Provide ongoing coaching and performance feedback to staff.

Customer Service:

    • Interact with clients to build strong relationships and address any concerns or special requests.
    • Ensure high-quality customer service standards are maintained throughout all catering events.

Financial Management:

    • Develop and manage budgets for catering operations.
    • Monitor and control expenses, including food costs and labour.
    • Maximize revenue through effective pricing and upselling.

Menu Development:

    • Collaborate with chefs to create and update catering menus.
    • Keep menus current, reflecting industry trends and dietary preferences.

Quality Control:

    • Maintain high-quality food and service standards.
    • Conduct regular inspections to ensure cleanliness and safety.

Inventory and Procurement:

    • Manage inventory levels for food, beverages, and catering supplies.
    • Coordinate with suppliers for timely procurement of necessary items.

Compliance and Safety:

    • Ensure compliance with all food safety and health regulations.
    • Implement safety protocols and training for staff.

Marketing and Sales:

    • Promote catering services to attract new clients and retain existing ones.
    • Participate in marketing and sales efforts to grow the catering business.


Food to you is not just a simple life need, food is all about who you are.

  • Successful catering background
  • Intermediate Food Hygiene Certificate or above
  • Excellent Management experience
  • Ability to display a real passion for food and customer service.
  • Excellent organisational skills with the ability to plan ahead.
  • Demonstrate analytical approach to problem solving.
  • Ability to work on own initiative.
  • Excellent communicator at all levels
  • Financially and commercially astute

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