Overview
Location: Glass Wharf, Bristol, BS2 0FF
Salary: Up to £40,000
General Manager
- Full-time
- Employment Type: Permanent
- Hours Per Week: 40.00
- Salary: Up to £40,000
Our client is a leading law firm who are ambitious, sustainable and inclusive. Dedicated to making sure they are a great place to work; our partnership lasting over 10 years has continued to grow from strength to strength thus affording us an exciting opportunity for an engaging, service-excellence driven, passionate and creative general manager.
The role we are recruiting is based in the heart of Bristol overlooking the river Avon, 800 employees, offering a Staff Restaurant, Coffee Lounge and micro market.
In addition, our Hospitality offer is provided for 24 meeting rooms from refreshments, light breakfast/lunches to fine dining and canape events.
This role would suit an individual who thrives working in an inclusive, value-driven, dynamic, and entrepreneurial environment.
WHAT WILL KEEP YOU BUSY:
Responsible for the overall management and successful operation of the catering facilities. This includes planning and executing catering events, managing people, ensuring customer satisfaction, and overseeing financial performance.
Team Management:
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- Recruit, train, and supervise catering teams, including baristas, chefs, and kitchen staff.
- Provide ongoing coaching and performance feedback to staff.
Customer Service:
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- Interact with clients to build strong relationships and address any concerns or special requests.
- Ensure high-quality customer service standards are maintained throughout all catering events.
Financial Management:
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- Develop and manage budgets for catering operations.
- Monitor and control expenses, including food costs and labour.
- Maximize revenue through effective pricing and upselling.
Menu Development:
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- Collaborate with chefs to create and update catering menus.
- Keep menus current, reflecting industry trends and dietary preferences.
Quality Control:
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- Maintain high-quality food and service standards.
- Conduct regular inspections to ensure cleanliness and safety.
Inventory and Procurement:
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- Manage inventory levels for food, beverages, and catering supplies.
- Coordinate with suppliers for timely procurement of necessary items.
Compliance and Safety:
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- Ensure compliance with all food safety and health regulations.
- Implement safety protocols and training for staff.
Marketing and Sales:
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- Promote catering services to attract new clients and retain existing ones.
- Participate in marketing and sales efforts to grow the catering business.
WHAT YOU BRING TO THE TABLE:
Food to you is not just a simple life need, food is all about who you are.
- Successful catering background
- Intermediate Food Hygiene Certificate or above
- Excellent Management experience
- Ability to display a real passion for food and customer service.
- Excellent organisational skills with the ability to plan ahead.
- Demonstrate analytical approach to problem solving.
- Ability to work on own initiative.
- Excellent communicator at all levels
- Financially and commercially astute
