We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust?

Trustpilot is in search of an ESG Reporting Manager to work with the Group Reporting team in London, ensuring compliance with an increasing spectrum of disclosure mandates. 

This is a newly created role to oversee execution of the Group’s ESG strategy and associated reporting requirements. It's an exciting time to be involved in this fast-moving space, with companies disclosing more information on their sustainability efforts, and with regulations and disclosure frameworks evolving to allow for reporting in more standardized and comprehensive formats.

Reporting to the Group Financial Controller, the role will be involved in the analysis of requirements that will underpin the overall preparation and delivery of the Group's future sustainability reporting, in particular (but not limited to) standards introduced by the ISSB and CSRD. It will incorporate a broad range of responsibilities through collaboration with various business functions, including facilitation of working groups and assisting in the preparation of papers for a range of governance committees and forums such as the Group Audit Committee. If you're inspired to join us, and if you have the necessary qualities, then this could be the opportunity you've been looking for.

This position is tailored for a proficient accountant with adept technical background in IFRS and a minimum of 5 years of post-qualification experience. The ideal candidate will have demonstrated expertise in working with listed companies, either through managerial roles in practice or within industry settings. A passion for sustainability and the integration of sustainable business strategies is highly valued.

This role offers a diverse and intellectually stimulating environment, presenting an outstanding opportunity to join a rapidly expanding and innovative team at a senior level. You'll have significant interaction with Board and Committee members, as well as the chance to collaborate with an international team.

What you’ll be doing:

  • Programme management and execution against the Group ESG strategy, including reporting in both online and offline channels
  • Preparing and leading the technical analysis of the Group's external sustainability reporting requirements working closely with relevant internal and external stakeholders
  • Partner with business and external stakeholders in defining, and executing against the ESG strategy, reporting back to the ESG steering group and Audit Committee
  • Spearheading the delivery of specific ESG disclosure requirements, with a particular focus on ISSB and CSRD 
  • Responsibility for the annual Double Materiality Assessment, as prescribed by the Corporate Sustainability Reporting Directive
  • Overseeing the improvement of data collection across the business
  • Working collaboratively with various departments to design ESG disclosures for inclusion in external reporting documents, as well as overseeing delivery against the Group’s carbon emissions reduction plan
  • Integrated reporting and governance responsibility to drive increased coherence between financial and non-financial corporate reporting
  • Production of papers required for the Group Audit Committee, ESG Steering group and other governance forums to support the approval and publication of ESG disclosures
  • Leading responses to auditor queries in relation to ESG assurance and necessary disclosures
  • Keeping abreast of developments in the ESG disclosure space to ensure all disclosures are in line with latest requirements of various regulatory bodies and emerging best practice
  • Supporting the financial reporting team with ad hoc tasks 
  • Other ad-hoc work as required.

Who you are:

  • Qualified Chartered Accountant with over 5 years of post-qualification experience, complemented by a distinguished degree.
  • Strong interest in advancing sustainability reporting practices.
  • Experience with efficiently delivering projects with multiple work streams, ensuring timely production and delivery of disclosures ready for assurance.
  • Familiarity with TCFD, SFDR, or other ESG reporting frameworks, with demonstrated experience in implementing new accounting standards.
  • An independent person adept at initiating action on projects, ensuring consistent delivery, and employing systematic reasoning to solve complicated problems.
  • Effective communicator and influencer, adept at building productive relationships with demanding senior stakeholders.
  • Quick and decisive in assessing and responding to problems, with a willingness to make tough decisions or escalate issues when necessary.
  • Highly motivated with a curious mindset, actively seeking out and exploring opportunities for improvement.
  • Exceptionally analytical and data-literate, proficient in Excel and modeling, with a keen eye for detail and presentation standards.
  • Possesses gravitas and clear articulation skills, both verbally and in writing.
  • Known for building consensus and demonstrating reliability in partnerships with both peers and executives.
  • High emotional intelligence and a positive outlook, committed to continuous personal and professional development.
  • Embraces a humble approach, comfortable with undertaking basic tasks as part of a team mentality.

What's in it for you:

  • A range of flexible working options to dedicate time to what matters to you
  • Competitive compensation package + bonus
  • 28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
  • Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
  • Pension and life insurance
  • Health cash plan, online GP, 24/7, Employee Assistance Plan
  • Full access to Headspace, a popular mindfulness app to promote positive mental health
  • Paid parental leave
  • Season ticket loan and a cycle to work scheme
  • Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
  • Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.
  • Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
  • Independent financial advice and free standard professional mortgage broker advice

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!




About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. 

A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences  are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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