Overview

HR Operations Manager – Flexible, London office

Our Mission

‘To create the finest retail experiences.’

Our Purpose

‘Making the extraordinary possible’

McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets in 8 countries.

What you’ll be doing…

We are seeking an HR Operations Manager (m/f/d) to lead our HR Operations team across France and Northern Europe (Germany, Netherlands, Austria). In this role, you will be responsible for team management, payroll oversight, and systems and administration to ensure maximum efficiency. You will work closely with the HRIS and Data Analytics team, as well as the broader HR team, including the Chief People Officer, HR Business Partners, and Talent Acquisition. Key responsibilities include optimizing HR systems like Workday, ensuring compliance with local legal requirements, and supporting the annual compensation review cycle. If you have a passion for HR management and continuous improvement, we look forward to receiving your application!

Why McArthurGlen?

Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 30%

Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.

Volunteering Days: Benefit from 2 paid volunteering days per year.

Exclusive Discounts: Access special discounts at our Designer Outlets.

Flexible Working: Hybrid working options where possible to accommodate your needs.

International Exposure: Work with colleagues across eight countries within a global organization.

Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.

Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.

Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.

To be successful you’ll bring…

• Qualifications: Preferably a qualification in HR

• Experience: Experience with Workday, HR administration and understanding of reward systems (pay and bonus reviews)

• Skills: Excellent stakeholder management and influencing skills, the ability to implement and follow processes while being proactive and agile and the capacity to thrive in a fast-paced environment

• Languages: Fluent in English, as well as German and/or French

• Technical Proficiency: Advanced skills in Microsoft Word and PowerPoint, intermediate skills in Excel and Outlook.

• Attributes: Ability to work at both strategic and operational levels with excellent attention to detail

What to expect…

Application Process: We respond to all applications. If you need an update, please feel free to reach out.

Recruitment Experience: You will have a dedicated point of contact within our Talent team. We prioritize a consolidated hiring process, aiming for a streamlined two-stage interview process where possible.

Be part of something extraordinary…

At McArthurGlen we celebrate diversity and believe everyone is exceptional. We are committed to inclusivity, flexible working arrangements where possible, and supporting neurodiversity.

95% of the team feels respected and valued, regardless of personal identities. We ensure equitable opportunities for all qualified individuals and provide reasonable accommodations for disabilities and neurodiverse conditions throughout the application process. If you require accommodations, please contact us at recruitment@mcarthurglen.com

Even if you don’t meet every requirement, we encourage you to apply. There may be other opportunities that better match your skills now or in the future. Join us and contribute to our thriving team-apply today!

Our Success Framework

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