Overview

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

Job Details

Margin Support Manager (Fixed Term Contract)
Field-Based – Domestic travel required
Annual salary + car allowance, bonus and benefits

We’re looking for an experienced Food and
Beverage operator to business partner the Park F&B leaders, ensuring that
all margin systems & ways of working are established, understood are
consistently operated. This encompasses food, drink and franchise operations
and ultimately ensures delivery of margin profitability at both park and for
the central F&B P&L. This is a fixed term contract until the end of
2025.

Your Opportunity:
To learn, develop and become an expert in a key area of the business by:
– Implementing & delivering the efficiency plan, through highly effective analysis, accurate communication, effective review process’s & robust planning
– Acting as the lead conduit & facilitator in Margin excellence between park and central F&B team
– Partnering across the business to ensure efficient training and upskilling of Team Members to facilitate delivery
– Partnering across the business to ensure systems, processes and communications are suitable and efficient
– Regular reporting and dashboard development, providing tools and measure which clearly show improvement opportunities

What we’d like you to bring:
– Strong Food and Beverage operational knowledge, including a full understanding of F&B models across QSR and Casual Dining
– Proven stakeholder management skills, including the ability to present to all levels
– Proven analytical and critical thinking skills
– Proven margin management skills

What’s In It For You?
– Holiday allowance that rises with service, plus a
‘Holiday Buy Scheme’
– Annual bonus
– 20% discount on both Haven and Warner Hotels holiday for you, family and
friends
– Comprehensive wellbeing support
– Access to the Bourne Leisure corporate box at the O2 Arena ,London
– Exclusive discounts with corporate partners
– Exciting career pathways, including Learning and Development opportunities
such as Apprenticeships and Degrees

Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven
& Warner Hotels. We have 9,000 fantastic team members and 39 beautiful
seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our
exceptional people and teams. At Haven, we take pride in our Breath of Fresh
Air culture, which focuses on valuing and supporting every team member. We
prioritise openness and transparency in our interactions allowing our team
members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will
be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or
skills test, depending on the role. If you require any support or reasonable
adjustments to help you perform at your best during this process, please let us
know.

Diversity, equity, and inclusion are at the heart of who we
are and what we do. Our commitment to these values is unwavering and they are
central to our mission. We encourage applications from all backgrounds,
communities and industries and we are happy to discuss any reasonable
adjustments or flexibility that you may require, including whether a role can
be part-time or a job-share.
We genuinely care about every candidate’s experience during
the recruitment process and are here to provide support where we can. If you
require any assistance or reasonable adjustments while applying, please don’t
hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.

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