Overview
Job Purpose and Summary
Canon UK is looking for a talented person to join us at an exciting time for our business, as we enter into a period of accelerated growth and development. Do you have the skills and aptitude we’re looking for? Are you looking for a new challenge? Do you want to work for an organization that values your contribution and rewards you accordingly? If the answer is yes, please read on…
An opportunity has arisen working within a key Canon customer site for an onsite operative. The onsite operative is the first level responder for the proactive and reactive management of the devices within the customer estate, Working closely with the Client Services Manager, a team of engineers and print support specialist. Being the face of Canon, you will have the opportunity to build excellent relationships with key stakeholders and really make a difference to the operational performance of our devices, for which you’ll be rewarded through a variable pay package. You’ll enjoy autonomy on a daily basis, providing exceptional customer service to exceed customer expectations.
What we give
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
As the onsite operative you will support the engineering team with the daily operations of the managed print & document services provision and be responsible for the management of all consumables ensuring prompt delivery.
While building and maintaining excellent working relationships with the client, you will also be responsible for supporting the Client Services Manager and his team with delivering of items around various customer sites and performing preventive maintenance checks on Canon hardware.
What we ask
You are passionate about superior customer service and organised with excellent administration skills and attention to detail.
Flexible, adaptable and self-motivated, you are able to work in a fast paced and changing environment and manage your workload with limited supervision.
You will also be able to use your own initiative, pick new things up quickly and have the confidence to highlight areas of concern.
The onsite operative will need:
– Full UK driving license.
– Have the ability to lift boxes with a weight of up to 25kg
– Proficient in Microsoft Applications, Word, Excel, Outlook, etc.
– Excellent Communication Skills ( Verbal & Written)
You will need
We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We’re looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world.
Further Information
Have we piqued your interest? We look forward to meeting you soon!
