Outreach Advocate, Aldgate

About the Service / Department 

Hestia is the largest provider of support to potential victims of trafficking in the UK. A dynamic service celebrating innovation and high engagement from service users. Outreach Advocates provide a high-quality emotional and practical frontline support to individuals who may have experienced trafficking and modern slavery, including sexual and criminal exploitation, domestic servitude, and other forms of exploitation. 

About the role 

• Hold a caseload of service users who are recognized as potential victims of trafficking within the National Referral Mechanism
• Advocate on behalf of service users to ensure access to ECAT* rights and help them navigate through the NRM*
• Identify and assess any risks; & put in place appropriate safeguarding measures in response to these risks.
• Report incidents within strict timeframes and liaise with emergency services where appropriate.
• Professionally deal with urgent requests and unpredicted issues
• Have regular contact with service users and travel around London & South East regions for key work sessions, recording all interactions on case management system
• Have a good grasp of public and private services available to service users with no recourse to public funds as well as those who do have recourse. Confidently liaising with these services when needed.
• Write official letters on behalf of service users to the Home Office, or other partner agencies
• Attendance at team meetings, supervisions with your line manager, clinical supervision and mandatory training sessions

About you 

• Creative and engaging approach to advocacy
• Knowledge and understanding of safeguarding issues and ability to address them appropriately
• Innovative ideas to deliver quality, community based key work sessions
• Ability to cope with stressful situations and professionally deal with emergencies
• Independent work, managing schedule, managing deadlines and an ability to prioritize urgent matters
• Proficient in using a computer and working on a database
• Proficient in using Microsoft Teams, Excel, PPW and Word
• Confidence in liaising with other organizations and professionals
• Knowledge of GDPR principles

Please note if offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and a Basic or Enhanced DBS check. 

Disability confident 
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us. 

Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularly welcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.