Overview
Receptionist (Monday to Friday) – London, England
Company Description
Searcys are looking for a Receptionist to assist the floor managers in the day to day running of the Royal Institution of Chartered Surveyors (RICS). As a Searcys Receptionist you will be required to greet all guest and take reservations by ensuring all information is captured and correct.
RICS is the worlds leading professional body for qualifications and standards in land, property, infrastructure and construction. Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.Â
As a Receptionist you will receive the following industry leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 38 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Meals provided on shift when working within one of our venue
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice
- Culinary development programme with WSH
- Chef incentive days
- Chef Whites and shoes providedÂ
Job Description
Job Type: Full Time (Monday to Friday)Â
Salary : £13.50 + TRONC
Key Responsibilities:
- To ensure all guests are greeted on entering the building and made to feel welcome.
- To ensure that all check-in and check-out procedures are adhered to.
- To take reservations and ensure that all information is correct.
- To ensure that all messages are recorded and distributed swiftly.
- To ensure that the dress and appearance of all persons entering the restaurant is acceptable and compatible with the rules.
- To keep the reception clean and tidy at all times.
- To communicate with the manager and team if any assistance is needed.
- To give any feedback received from customers to the appropriate manager.
- To use your expertise to help your customer.
- To work as a team member in harmony with all other
- To be guest focused at all times, by being visible and communicating to determine customer needs.
- To project a willing and helpful attitude to customers.
- To ensure a professional and friendly service is provided to all customers.
- To carry out your duties to the standards.
- To adhere to any rotas/schedules as laid down by your manager.
- To act as a positive ambassador for the business.
- To ensure you deliver what you promise to your customers and team and act on guest feedback with a ‘can do’ attitude.
Qualifications
- Minimum 1Â years experience in a working kitchen
- Excellent communication skills
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Demonstrate high level of organisation.
- Excellent record keeping.
- To be willing to work the hours and the needs of the business
- To be able to work under pressure and to cope with any unforeseen circumstances i.e. function changes, requirements, sickness, etc.
- To have a positive and co-operative attitude.
Additional Information
Searcys, Britain’s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International.
Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.
If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team!
