Salary: £24,234 per year rising to £24,408 after completing three years and probation

Job Title: Refuge Worker – Domestic Abuse (Female Applicants Only)
Reporting to: Team Leader
Contract: Permanent, Full time
Interview Date: TBC

About the Service/Department
Hestia’s Ealing Domestic Abuse Service is an accommodation-based service, supporting women and children fleeing domestic and other gender-based violence.

We are a passionate and dedicated team who are all committed to providing the highest quality of service possible. We are constantly evaluating our work in partnership with our service users to ensure that we maintain quality and that the women and children we support are truly at the heart of everything we do.

The project aims to provide safe, temporary, and supported accommodation for vulnerable women and children fleeing domestic abuse and to offer respite and safeguarding from further abuse and provide support for the emotional and physical needs of women and children fleeing domestic abuse. We also aim to assist women in securing move on accommodation for the future and to develop recreational and learning facilities for women and children during their stay with us.

In everything we do, we seek to be: respectful, genuine, dedicated, collaborative and courageous.

About the role
Improve each client’s quality of life and promoting and maintaining independent living for themselves and any dependents they may have.

Some other main responsibilities of the role include:

  • To work with women in co-producing a ‘Support and Safety Plan’, with a focus on the individuals’ strengths to meet their chosen goals
  • To fulfil our obligations and responsibilities to inform, and work with any relevant statutory bodies, for example; Social Services regarding Child Safeguarding issues/concerns and to follow the Hestia Safeguarding policies and procedures at all times
  • To provide casework which identifies and build in appropriate support of the individuals housing needs, including supporting them in establishing move on accommodation

About you

  • To be able to demonstrate compassion and empathy to service users who experienced trauma
  • Ability to facilitate and deliver direct work supporting women experiencing domestic abuse
  • Ability to work with varied community groups and services and multicultural communities
  • An understanding of the tasks required to maintain a safe living and working environment
  • An understanding of the risks associated with lone working
  • Working knowledge of statutory and voluntary services available for the client group and the issues involved in providing a co- ordinated service for them
  • Working knowledge of welfare benefits
  • An understanding of the support interventions required firstly to support a service user to maintain their accommodation at the refuge and to then move to independent accommodation successfully
  • Knowledge and understanding of safeguarding issues and ability to address them appropriately
  • Schedule 9 (1a) of the Equality Act 2010 applies to this position. There is a genuine occupational requirement for the post holder to be female only please

Please see the attached documents for the full job description and more information about Hestia.

What Hestia offers

  • Holiday allowance of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)
  • Company Pension
  • Learning and Development Opportunities (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia’s practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
  • Hestia Rewards exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
  • Access to a range of health and wellbeing support tools including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Clinical Supervision
  • Other benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
  • If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.

About Hestia

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Please note
If offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.

This job description is subject to change depending on the needs of the service/department.

We recommend that you apply at your earliest convenience as we screen applications as they are received as well as interview and appoint suitable candidates on this basis (regardless of the closing date). We may also contact unsuccessful applicants regarding other suitable opportunities within Hestia.

Disability confident
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.

Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularly welcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

How to apply
Please click apply at the top of the vacancy page to begin your application.

Before you apply -
Register now and turn on alerts for jobs like this!

By registering you agree to our terms and conditions.

No thanks, continue to apply