Retail HR Manager

Human Resources Manager (Retail business area) – Accrington (Hybrid) Competitive salary + many benefits!  A key role in supporting the delivery and embedding of the People Strategy specifically across the Retail function. The key driver of business change, keeping challenge and support high whilst underpinning with HR education and support to the wider team.

The Role – HR Manager (Retail business area)

We are currently looking for an experienced HR Manager to join our People team to support the Retail business area. This is a new role within the structure and an exciting time to join the business, as we prepare for future growth and to deliver our people strategy. 

Full JD available on request, but to summarise, the key daily responsibilities include:

  • Exemplify the company’s values and behaviours
  • Business Partner to the Retail Senior Leadership Team
  • Develop and maintain trusting and effective partnerships with senior stakeholders across the business
  • Take a lead role in the HR function to drive collaboration, share best practice and develop cross functional team working, managing Advisor colleagues and ensuring a consistent application of HR policies and procedures
  • Analyse key HR trends in HR metrics to understand key performance issues and proactively drive the HR agenda, educating colleagues with employment law updates and the commercial impact of implementation
  • Be an active ambassador for HR, influencing and supporting to ensure line managers keep HR at the forefront of business decisions
  • Work with external Employment law practitioners to help inform on local cases to reduce Employment Tribunals
  • Lead and manage ET cases including representation at Employment Tribunals
  • Support the recruitment process in aiding a compelling EVP
  • Drive the HR team to be passionate about delivering HR customer service working cross functionally and in conjunction with Recruitment, Payroll and Learning and Development teams to provide a seamless HR service
  • Work with the L&D team to develop training on ER/HR topics and identify any training needs to support colleague / management development
  • To be instrumental in large scale change programmes where restructuring is required
  • Able to deputise for the Head of HR as required

Skills needed

We are looking for an experienced HR Manager with the following skills, experience and attributes to be successful in this role: 

  • Previous HR Management experience within a retail (or similar) sales and service type environment
  • CIPD Level 5, preferably working towards level 7
  • Extensive employment law knowledge and experience of HR policy implementation and attention to detail
  • Previous experience of dealing with ACAS, conciliation and arbitration processes, Employment Tribunals and high risk, complex ER cases
  • Ability to work at pace, under pressure on multiple work streams
  • Demonstrable experience of managing heavy caseloads alongside project, and reporting activities
  • Self motivated and enthusiastic, can work autonomously and prioritise own workload with a structured and organised approach
  • Demonstrates excellent judgement and professionalism and experienced in training and mentoring a team
  • Excellent written and verbal communication skills with strong commercial acumen
  • Adaptable and can flex your approach to changing situations and circumstances

Our Benefits!

In return for your contribution to the team’s performance, we offer a competitive base salary plus all these extra benefits:

  • *Employee discount scheme for Bensons products
  • *Medicash – cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more)
  • Unum Income Protection – for peace of mind if you’re off work long term due to illness
  • *Pension scheme – provided by Legal & General
  • *BUPA Private Healthcare
  • *Discounted Gym membership
  • *Cycle to Work scheme
  • Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you
  • *Enhanced maternity and adoption leave
  • Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
  • Learning and development programmes to gain new knowledge and skills
  • Career progression – access to internal opportunities to build your career within Bensons for Beds
  • *Long service awards and ‘Love to Shop’ voucher rewards to spend as you like

    (*qualifying periods apply)

    About Bensons for Beds

    We’re Bensons for Beds! We put Sleep Wellness™ at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission of becoming the market leading bed retailer with a strong omnichannel presence.

    Apply now!!

    If you love working within Retail with a great team, engaging with a variety of challenges, growing your skills and making a valued contribution to the business then click now to apply to join us!

    There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We’ll reply to you asap!

    Job Type: Permanent – Full Time
    Salary: Competitive salary + many benefits

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