Overview
Job Purpose and Summary
We are looking for a Field Service Engineer who provides on-site technical and engineering support to customers for hardware and software products.
What we give
- Visits customer sites for scheduled product installation, maintenance, repair and replacement.
- Diagnoses, troubleshoots and resolves common technical problems.
- Maintains records and reports reoccurring problems.
- Trains and assists customers in product implementation, operation and maintenance.
- Responds to inquiries and requests from customers.
- Participates in analysis of customer identified issues which may require changes to software/hardware, procedures, or documentation.
- Location: Milano or Torino
What we ask
- Customer Interaction
- Technical Troubleshooting
- Field Support
- Product Installation and Support
- Product Technical Knowledge
You will need
Further information
Apply High Standards of Accuracy
Create Solutions to Problems
Drive for Results
Focus on the Customer
Takes Ownership & Responsibility
