Salary: £24,408 per annum

Role: Specialist Support Worker
Location: Hounslow
Weekly contracted Hours: 39 hours
Contract Type: Permanent, Full-Time

About the Service/Department:

Hounslow LIFE Integrated Support Service is an exciting service that supports adults at risk of losing their independence through the delivery of personalised preventative support in the community. The service delivers in the areas of: Floating Support, Care Act Advocacy, Carers short breaks and LIFE Wellbeing.

The service operate across the entire borough of Hounslow and provides a seamless service across all elements. We provide practical, person-centred support that promotes wellbeing, independence, dignity and respect. Working with people to identify their strengths, personal goals and aspirations and develop holistic, outcomes-focussed plans to support people as they move towards those goals.

We empower people to speak up for themselves, understand their rights and have greater control over their lives and provide carers with the opportunity to take time out from their caring responsibilities to look after their own wellbeing. We will also work alongside befrienders, volunteers and peer supporters to deliver activities that promote independence and reduce reliance on services

The Role:

Under the direction of the Service Manager, to empower a caseload of clients with mental health conditions to maintain their independence, identify their strengths and achieve their goals and aspirations, working in partnership with our subcontractors as required in order to achieve this. You will act as team expert and lead officer in supporting this client group, supporting colleagues with their own caseloads as required and monitoring the client management system for quality of support to this client group. You will also:

  • Work with the service manage to identify service development opportunity for this client group drawn from gaps in service provision
  • Attend meetings, build networks and partnerships across Hestia, LBH and beyond as appropriate, identifying, developing and sharing best practice for working with this client group
  • Support service users in their liaisons with professionals within the community such as social work teams, housing providers, health professionals, JCP etc.
  • Work flexibly as part of a team to ensure service coverage and that contractual obligations are met
  • Develop community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities
  • Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures
  • Participate in the core work of the service, providing support to colleagues, carrying out tasks allocated by the team leader and service manager and using initiative to identify and deal with additional tasks as they arise

Personal Specification:

  • Extensive experience of working with people who have a range mental health conditions and other long-term conditions in a person-centred way
  • A working knowledge of relevant legislation such as the Care Act 2014, Mental Capacity Act, Mental Health Act and welfare benefits / housing legislation
  • Ability to act as a leader; supporting colleagues, networking and building expertise and best practice within the team for your specialism
  • Thorough understanding of discrimination and disability issues, equal opportunities and anti- discriminatory practice
  • Ability to promote the service and give presentations to a variety of audiences
  • Ability and willingness to lone work
  • Ability and willingness to work remotely and in the community, using mobile technology
  • Excellent IT skills
  • Excellent written and oral communication skills and attention to detail
  • Knowledge and understanding of safeguarding issues and ability to address them appropriately
  • Ability to design and deliver training
  • Skills for Care Certificate (desirable or willing to work towards)
  • Relevant health or social care qualification and/or training

If you want to do an ASYE, and you fit the criteria, Hestia will support you to join our existing programme.

Please see the attached documents for the full job description and more information about Hestia.

What Hestia offers

  • Holiday allowance of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)
  • Company Pension
  • Learning and Development Opportunities (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia’s practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
  • Hestia Rewards exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
  • Access to a range of health and wellbeing support tools including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Clinical Supervision
  • Other benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
  • If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.

About Hestia

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Please note
If offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.

This job description is subject to change depending on the needs of the service/department.

We recommend that you apply at your earliest convenience as we screen applications as they are received as well as interview and appoint suitable candidates on this basis (regardless of the closing date). We may also contact unsuccessful applicants regarding other suitable opportunities within Hestia.

Disability confident
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.

Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularly welcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

How to apply
Please click apply at the top of the vacancy page to begin your application.

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