At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.


Burberry are looking for a UX Designer to help us create unparalleled customer experiences, within the Burberry Digital team. You will be based in our Westminster office, working with a talented team of Designers in making our product useful, usable and delightful for the Burberry customer, across our Web and Mobile platforms. We are looking to find someone who is a specialist in delivering great intuitive experiences, which solve real problems through being inclusive in your design approach. You have a passion for emerging technologies and pride yourself on being up to date with the latest digital product design trends and practices. As a key member of the Digital team, you will be using your talents in a collaborative and agile environment where you are empowered to challenge and progress our thinking and working methods. You will be collaborating with our developers and delivery partners to ensure we maintain the good working practices and exploit the best and latest technology. You’ll have a broad skill set and being conformable with customer journey mapping, conducting user research/testing, information architecture, product wireframes, interactive prototypes, workshopping and working within a design system based framework.



  • You will solve complex customer and business problems by applying methodical thinking, logic and pragmatism

  • You will be challenging established thinking and championing new ideas to stakeholders in the business

  • You will be someone who puts rigour into everything you touch to ensure it is comprehensive

  • You must support your ideas and crafting designs with input from customer insight, analytics, brand, and validated with real users


  • Deep understanding of best practice UX approaches and how to apply them

  • Experience in problem solving design which follows accessibility guidelines

  • A solid understanding and passion for detailed interaction and information design

  • You are structured in your approach to understanding users, and frame design decisions around your findings

  • Working with brand and style guidelines to design and prototype to a high resolution that go beyond wireframes is essential

  • Experience working in an agile process

  • Worked with cross-functional teams across multiple time zones effectively

  • Have a familiarity and at least a high-level understanding of the relevant technology (i.e HTML, CSS…)

  • Experience crafting experiences with tools such as Figma, Principle, Sketch or the Adobe suite

  • Familiar in user testing tools and other methods such as AB/MVT

  • Must have a portfolio featuring examples of end to end design solutions

  • Experience of developing eCommerce experiences across different connected devices


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.


Posting Notes: United Kingdom || Not Applicable || London || DIGITAL || NO DEPARTMENT – FDST9007 || n/a ||

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