Overview
Reference: REQ0231
Description: HOUSING SERVICES
We are seeking an enthusiastic individual, who is organised and has an attention to detail, is adaptable and committed to delivering excellent customer service.
You will be providing support to the Property Care Team in the management of returning empty properties to new tenants and facilitating mutual exchanges.
Stroud District Council owns and manages over 5000 homes across Stroud District and our Management systems form the foundation upon which the rest of the business is built and forms an essential strand of the fabric of business critical information. This role will co-ordinate across multiple systems and operational teams to ensure we are able to manage the changing of tenancies and empty properties.
You will ideally have experience of providing a similar role and have a background in construction or data analysis, and have strong administration skills.
You will also have experience in:
Information systems and databases – Northgate and Keystone knowledge is a distinct advantage
Excellent skills and experience using Microsoft Access and Excel
Strong attention to detail
Ability to work to strict deadlines
Excellent written and oral communication skills
We are particularly interested in applicants who have experience of working within a local authority or social housing environment.
A full UK driving licence and access to a vehicle for work purposes is essential, and you’ll need to demonstrate a real passion to provide excellent customer service.
For an informal discussion, please contact Helen Coughlan, Business Support Manger by email: helen.coughlan@stroud.gov.uk.
Previous applicants need not apply.
For more information please go to www.stroud.gov.uk/jobs
INTERVIEW DATE: 3 March 2026
In exchange for your expertise, experience and enthusiasmwe provide a range of staff benefits please click here for more information:
https://www.stroud.gov.uk/jobs-and-careers/benefits-of-working-for-us
A local government reorganisation is planned for Gloucestershire, which may result in changes to structures and services. Potential changes are provisionally timetabled for April 2028. We are committed to supporting all employees through this transition and ensuring continuity of employment wherever possible. Joining us now means you’ll be part of shaping an exciting new chapter for local government.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.
Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, rural and urban, and unapologetically ambitious. To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website:Stroud District – The Natural Place
Region:
Location: Littlecombe Depot – Dursley
Salary: *GBP*28,598 per annum
Package: Excellent pension scheme – Flexi Working Scheme – Employee Wellbeing Offer – For more information please see the benefits section on our website
Contractual hours: 37
Basis: Permanent
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
