Overview
People Analytics Manager – London, Greater London
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
Are you passionate about transforming raw data into actionable insights that ultimately contribute to the success of the business?
Do you enjoy using data to tell a story through both compelling narrative and impactful visuals?
If so, we have the role for you!
You will collaborate with our people partners to provide deep insights and data analysis, enabling data-driven decision making and progressive changes. Building strong relationships with our people team, offering leadership, guidance and strategic recommendations on workforce analysis and scenario modelling.
Working alongside the Head of People Analytics, you will align team objectives and deliver top tier people data and intelligence across the business. Support and mentor the People Analytics reporting team to help enhance their skills and capabilities to drive standard process, innovation and efficiency.
All the details
What you’ll do
Your key accountabilities will include
- Utilise your expertise in understanding our people metrics, including the levers, interplays and dependencies, to provide the necessary insight and commentary to drive decision making and action.
- Ensure robust measurement and storytelling of the big priorities within the People plan, providing regular review/critical assessment of progress, business impact, whether we are adding new value and transforming the business and see opportunities for improvement in ways of working as a result.
- Create a rhythm and routine around insight delivery to proactively see opportunities to improve and demonstrate impact. Champion insight driven approaches to problem solving and decision making and help to enhance the data and insight culture across the business.
- Utilise advanced analytics and relevant data products that support the strategy and improve the impact of our outputs.
- Participate in a High-Performance culture, where we deliver a simpler, faster, efficient and performance-driven organisation that is closer to colleagues and enables them to be their best.
Who you are
Your skills and experience will include
- The ability to tell a story with data, through both compelling narrative and impactful visuals.
- Passionate about the field of People Analytics and knowledge of emerging trends and standard processes.
- Articulate and able to communicate to different business partners with varying levels of data expertise with the ability to influence at senior levels to drive business change using data-led decisions.
- An expert with common data tools e.g. Microsoft Excel as well as experience with modern BI tools e.g. Power BI, Spotfire, Tableau. Experience with statistical tools and methodology an advantage e.g. SQL, Python, R, Machine Learning, Predictive Modelling.
- Able to build strong relationships and build trust among your business partner network. A hands-on approach and a strong team mentality with the ability to coach and support.
What’s in it for you?
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
