Team Personal Assistant – Legal Services

Grade E – £26,732 (National) or £32,588 (London – for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £581 per annum for those working from home.

Contracted Hours: Full time 37 hours per week

Contract Type: Permanent

Location: Home-based OR office-based opportunityin the Leeds of London office. You can also opt for hybrid working (3office days and 2 days a week from home). Please note there is an expectation to travel to London as required.

Closing date: Monday 23 February 2026 at 11.59pm

Make a difference
Every role at CQC contributes to our mission, if you’relooking for a new role in Legal Services that gives a true sense ofmeaning and purpose, then you’ve found it! As a Team Personal Assistant,you’ll help senior leaders stay organised, informed and able to focus onimproving the quality of health and care across England

Picture this
Every day is different. You’ll support a busy leadership team, help things runsmoothly, and make sure important information gets where it needs to go. Yourwork will help our leaders make decisions that improve care for people acrossthe country.

As a Team Personal Assistant in Legal Services, you might get the chance to:

• High‑impact coordination—supporting senior leaders during fast‑moving projects by organising diaries, meetings and confidential information that helps shape key decisions.

• Meaningful improvements—producing clear notes and reports from senior forums that feed directly into actions improving how we regulate services

The role
You’ll be key in helping usdeliver our work. In this role, you’ll:

• Support senior leaders: Manage diaries and Director’s mailbox, organise meetings, prepare materials, and act as a first point of contact for the Director/Deputy Chief Inspector and designated managers.

• Provide clear information: Create accurate notes, reports and action logs, presenting complex information in simple formats for a range of audiences.

• Keep things running smoothly: Prioritise competing tasks, work independently, and collaborate with other PAs and directorate teams to respond flexibly to changing needs.

Show us
We will be looking for specific skills,knowledge and experience in your application form:

• Experience managing busy senior diaries—including prioritising demands, coordinating meetings and handling confidential information with care.

• Experience creating clear written outputs—such as notes, reports or briefings that turn detailed or complex information into simple, accessible formats.

• Strong organisational and digital skills—including using tools like Outlook, Word, Excel or PowerPoint to manage tasks, track actions and support a team.

Join us at CQC and grow your career in anorganisation that values learning, collaboration, and meaning. 

Compliance
To progress your application, you’ll need to provide evidence of your right towork in the UK. Without valid right to work you won’t be eligible for therole. We are unable to offer sponsorship for this role. Someroles may also be subject to a satisfactory DBS check.

Next steps
If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous.  Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description

 If you’d like an informal chat about the role contact – Joanne Flanagan; Senior Advisor to the Director ofLegal Services at Joanne.Flanagan@cqc.org.uk. For general enquiries, please email recruitment@cqc.org.uk.

The Benefits
Weoffer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity for all
We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.

We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.

We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.

We welcomeapplications from everyone, and colleagues can find supportand community among our many employee networks. This includes people of any:

• Age
• Sex
• Gender identity or expression
• Sexual orientation
• Religion or belief
• Ethnicity
• Disability

Values and vision
We are guided by our core values, which shape our work and our culture.
Excellence – being a high-performing organisation.
Caring – treating everyone with dignity and respect.
Integrity – doing the right thing.
Teamwork – learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.

A Note on AI
AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

•        AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
•        Spell-checking and condensing word counts are great ways to use AI effectively.
•        Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
•        Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.