Estates & Facilities are the stewards of King’s extensive property portfolio that enables innovative teaching and pioneering research across five campuses in central London. Made up of over 1,000 talented staff with a wide variety of roles servicing our campuses and community; together we ensure that students and staff have the estate, space, and services that enhance their academic experience while preserving and future proofing our iconic estate as King’s approaches it’s bicentenary.

 

Kings Catering & Events provides a range of retail and hospitality services through our restaurants, coffee shops and event spaces across The Strand, Waterloo, Denmark Hill and Guys campuses.

 

The department has a strong commitment to providing excellent customer service and aims to ensure best value for money for its customers and the College. The Strategic Direction within King’s Catering & Events is focused on ensuring that the department significantly enhances the experience of students and wider stakeholders. The post holder will be expected to support the department’s drive for service excellence, financial sustainability and strategic growth. This will involve close collaboration with both internal and external stakeholders to ensure that services align with the expectations of the wider organisation. You will ensure the effective implementation of joined up service delivery across the whole department, whilst demonstrating a culture of excellence in every aspect of the role.

 

 

The Business Services & Compliance Coordinator plays a central role in ensuring that all catering and events operations function efficiently, safely, and in full compliance with internal and external standards. A key aspect of the position is the management of multiple software systems that underpin the organisation’s food safety, purchasing, recipe management, labelling, and EPOS operations. The coordinator is responsible for monitoring product updates, allergen changes, and menu adjustments within these systems, ensuring that operational teams are promptly informed of any relevant updates. This oversight helps maintain consistency, accuracy, and regulatory compliance across all sites.

 

Data analysis is another core component of the role. By reviewing sales, purchasing, and waste data, the coordinator identifies trends and opportunities for improved business efficiency. These insights are shared with operational teams to support informed decision‑making and drive continuous improvement. The role also requires close collaboration with catering and events teams, offering support with software use, data interpretation, and system‑related menu changes.

 

Food safety is a major responsibility, with the coordinator completing comprehensive food safety audits every six months across each campus. They ensure that all teams follow the food safety management system and adhere to required HACCP processes. In addition to internal audits, the coordinator oversees the external audit process, liaising with relevant contacts to maintain high compliance standards. They also work closely with the catering team on matters related to equipment, food safety, and audit readiness.

The role serves as a dependable point of contact for senior managers seeking guidance on systems and compliance issues. This requires strong communication skills, consistency, and a thorough understanding of all operational software. The coordinator also contributes to staff development by assisting in the delivery of training, ensuring team members understand the processes and can work collaboratively to improve them.

 

Supporting the Head of Business Services & Development, the coordinator helps manage the daily operation, maintenance, and optimisation of all software packages used within Kings Catering & Events. Their work ensures that systems run smoothly, compliance is upheld, and operational teams are equipped with accurate information and effective tools.

 

Overall, the Business Services & Compliance Coordinator is essential in maintaining high standards of safety, efficiency, and system integrity across the organisation, acting as the link between software operations, compliance requirements, and day‑to‑day catering activities.

 

This is a full time (35 hours per week), and you will be offered an indefinite  contract

To be successful in this role, we are looking for candidates to have the following skills and experience:

 

1.       IT Skills across Microsoft office & Operating Software Packages.

2.       Experience in recording data and data analysis

3.       Experience in auditing, compliance and goal setting

4.       Excellent time management and prioritisation

5.       Ability to work on own initiative and collaboratively when required.

 

1.       Meticulous attention to detail.

2.       Excellent level of communication skills

 

 

 

 

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

 

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

 

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

 

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

 

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

 

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

 

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.