Overview
Introduction
Job Purpose
Responsibilities
- Define and deliver the market outlet strategy, driving revenue growth, profitability and performance across the UK outlet network.
- Build high-performing, inclusive teams through coaching, development, talent planning and succession management, creating a culture of accountability, consistency and exceptional customer experience.
- Own key commercial metrics including sales, productivity, shrinkage, ATV, UPT, AUR and overall P&L performance.
- Drive clientelling, activations and local partnerships that increase footfall, conversion and long-term customer engagement.
- Partner with merchandising, marketing, retail excellence and other functions to implement strategic initiatives and strengthen outlet performance.
- Champion operational excellence across all stores, ensuring high standards in execution, inventory management and retail fundamentals.
Personal Profile
- Proven success leading multiple stores, districts or business units within luxury, premium retail or a customer-focused environment.
- Strong commercial acumen with experience managing budgets, P&L and performance indicators to deliver measurable results.
- Demonstrated ability to develop, inspire and retain high-performing teams through coaching and leadership.
- Experience managing people matters with confidence, integrity and sound judgement.
- Skilled at building collaborative partnerships and influencing stakeholders across a complex organisation.
- Adaptable, customer-focused and motivated by identifying opportunities to grow both people and business performance.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.














