Overview
Communications & Marketing Officer – Fountains Abbey,Ripon, United Kingdom
People who work for the National Trust are as varied as all the places we care for. That’s why we look for staff from all backgrounds, with a variety of skills and abilities, to help the Trust’s cause. As a Communications and Marketing Officer for Fountains Abbey and Studley Royal, and Brimham Rocks, you’ll be responsible for letting people know about the place, and how they can visit.
Salary: £27,612 per annum
Contract: Fixed term contract until 01-Sep-2028
Hours/ working pattern: Full-time, 37.5 hours per week.
Please provide a cover letter when applying plus a CV.
Fountains Abbey and Studley Royal is one of 1273 sites globally recognised by UNESCO as a World Heritage Site. Surrounded by the beautiful countryside of Nidderdale National Landscape, and close to the city of Ripon, the estate is iconic in the North of England. This is a unique place made of two moments in history. Where medieval strength blends with 18th century eccentricity to create a landscape full of secrets, curiosities and breathtaking views.
The River Skell winds its way through an 800- acre estate of contrasts and surprises. The abbey ruins tell the story of 400 years of monastic life, years of riches, ruin and revival, brought to a close by the dissolution of the monasteries under Henry VIII. Studley Royal Water Garden, with its elegant canals, follies and eye-catchers was the height of fashion in Georgian times, with the designers cleverly incorporating the abbey ruins into their grand vision.
Together with a deer park, Cistercian Mill, Victorian Church and an Elizabethan style manor house it’s clear why the estate is one of the most popular National Trust places to visit.
Brimham Rocks is a place of natural spectacle. Giant rock formations, sculpted by 320 years of movement of entire continents as well as hundreds of thousands of years of ice, rain and wind, have taken on weird and wonderful shapes. Brimham Rocks and its heather moorland are both Sites of Special Scientific Interest and are a magnet for geologists, naturalists, climbers, and walkers as well as families who love the freedom to explore this amazing place.
Providing a great visitor experience and looking after these special places is at the heart of what we do, and we’re passionate about getting the details right. Whether you’re giving our visitors a warm welcome, caring for our buildings or collections or improving conditions for wildlife, every contribution ensures that nature, beauty and history continues to thrive at this special place.
We have an annual plan covering communications and marketing for both sites, and your role from will be to achieve what’s on that plan. We have some ambitious targets that you’ll be aiming at, including reaching new and diverse audiences, so there’s room for creativity and fresh ideas.
Your day-to-day work will cover things like creating new content on our web pages, and making sure that existing information remains relevant and accurate, running social media accounts, creating promotional materials and writing and distributing press releases.
You’ll be working closely with your colleagues on site and the Trusts regional advisers, known as Specialist Delivery Partners. You’ll be part of a team making sure that we’re sharing the best stories we can, with a focus on spreading the word about places to visit and letting people know about the Trust’s conservation work.
Please also read the full role profile, attached to this advert.
- familiar and confident with various marketing techniques, including digital and social media
- strong written and verbal communication skills
- someone who puts people first, and understands why great customer service matters
- skilled in working with IT (including Microsoft Office)
- good at solving problems, and able to work on your own initiative
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.
Fountains Abbey, Fountains, Ripon, HG4 3DYCommunications & Marketing Officer – Career Level B.pdf Compliance.Eligibility to Work in the UK
Closing Date: 20th September 2026
To apply for this vacancy simply click the ‘apply’ button in the top right hand side of the page.
If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk
If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we’ll support you as best as we can. For examples of how, please see our supporting you page.
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
