Overview
Duration: 18 months
Middlesbrough Council’s Bereavement Services is offering a fantastic opportunity for an enthusiastic and motivated individual to join our team as a Level 3 Business Administration Apprentice. This apprenticeship role provides an excellent foundation to develop essential administrative skills while working within a supportive and dynamic team.
As an apprentice, you will gain hands-on experience by assisting with administrative tasks such as data entry, record keeping, answering phone calls, scheduling services, and preparing documents for funeral directors and medical experts.
This apprenticeship offers you the opportunity to learn how to handle sensitive information with empathy and professionalism, ensuring confidentiality and providing crucial support to our team and the families we serve.
Key Responsibilities:
Support the team with administrative duties, including record-keeping, data entry, and handling sensitive documents.
Liaise with families and external services, ensuring timely coordination of services.
Assist in preparing documents and scheduling services for funeral directors and medical professionals.
Learn and uphold confidentiality, empathy, and professionalism in a sensitive environment.
What We’re Looking For:
A proactive and detail-oriented individual with a passion for administration.
Strong communication and organisational skills.
Ability to work effectively both independently and as part of a team.
An interest in working within local government and supporting public services.
A willingness to learn and develop your skills throughout the apprenticeship.
Benefits:
Gain a recognised Level 3 Business Administration qualification.
On-the-job training and mentoring to help you succeed in your role.
Opportunity to make a real difference in local government services.
A supportive work environment that values development and progression.
AI Guidance for Applicants
Applicants must ensure that anything submitted must be factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst candidates can make use of AI, they must do it truthfully. Where possible experience stated within the supporting statement should also be visible in the work history part of the application.
Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to experience.
Salary: £14,565.31
