Overview
We’re looking for a Communications & Engagement Manager to join our brilliant team at Hemel Support, part of Warner Hotels.
Warner Hotels includes 16 stunning UK properties—country estates, castles, and coastal villages—offering short breaks with fantastic food, contemporary dining, leisure facilities, and entertainment. Our one great team ensures every guest enjoys a seamless, memorable experience every visit, every time.
What will I be doing?
As Communications & Engagement Manager, you’ll lead the way in connecting our teams through clear, engaging, and values-led communication. You’ll shape how we celebrate our culture, share stories, and drive team member engagement across the business.
Key Responsibilities
- Internal Communications: Develop and deliver a company-wide communications strategy and calendar, ensuring messages are clear, consistent, and aligned with our values. Use multiple channels including email, intranet, digital screens, newsletters, and video.
- People Communications: Lead comms for People-related activity including policy updates, and new initiatives—ensuring transparency and clarity.
- Engagement Strategy: Design and implement initiatives that celebrate our culture, diversity, and team contributions, including DEI campaigns, and wellness activities.
- Insight & Impact: Support engagement surveys and DEI efforts, using feedback and data to refine strategy and improve reach and effectiveness.
- Stakeholder Collaboration: Work closely with cross-functional teams and senior leaders to align communications and engagement with wider business goals.
- Events & Experiences: Plan and support internal events such as team huddles, awards, and onboarding experiences that reinforce our culture and values.
- Storytelling: Source and share success stories, team spotlights, and guest impact moments to foster pride and connection across the business.
What do we require from you?
You’ll be a confident communicator with a passion for people, storytelling, and culture. You’ll bring creativity, strategic thinking, and a collaborative approach to everything you do—helping our teams feel informed, inspired, and connected.
Key Skills Required
- Proven experience in internal communications, employee engagement, or a related field.
- Strong writing and editing skills with an eye for tone, clarity, and brand alignment.
- Ability to manage multi-channel communications and engagement campaigns.
- Comfortable working across diverse teams and senior stakeholders.
- Data-driven mindset with the ability to measure and report on engagement impact.
- Creative, proactive, and solutions-focused approach.
What we offer?
- Competitive salary
- Bonus scheme
- 25 days holiday
- Onsite Parking
- Hybrid working – 3 days a week in the office
- Great deals on Warner breaks for you, your friends and family
- Discounted food and drinks at our on-site restaurant
- Pension Scheme
- Other discounts on variety of shopping experiences, high street brands and access to a VIP box at the O2
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Location: Warner Head Office, Hemel Hempstead, HP2 4YL
