Overview

Customer Service Advisor – Wigan, WN1 1LN

Customer Service Advisor – Wigan

Full-Time | £23,795.20 Per Annum | 40 Hours per Week, 5 days out of 7 between 8am – 8pm

Are you a friendly, customer-focused individual who enjoys solving problems and delivering great service? Join our vibrant and supportive team as a Customer Service Advisor, where every day offers the chance to make a real difference while building your career!

Why Join Us?

  • Be the Face of Our Business: Provide outstanding service that keeps customers coming back.
  • A Company That Cares: We take pride in our people and celebrate individuality and success.
  • Career Growth: Full training and development opportunities to help you thrive.

Your Key Responsibilities:

  • Delivering tailored customer experiences over the phone, handling inbound calls with care and efficiency.
  • Providing exceptional service via email and live webchat to resolve customer issues.
  • Staying well-informed about our services and offering natural, confident advice to customers.

What We’re Looking For:

  • A passion for providing exceptional service – greeting every customer with a friendly attitude.
  • The confidence to take initiative and make customer-first decisions.
  • A team player with strong communication skills who thrives under pressure.
  • Someone with excellent time-keeping and reliability who values a “safety-first” mindset.

Why You’ll Love Working with Us:

  • Competitive Pay: £23,795.20 per annum
  • Flexible Schedule: 40 hours over 5 out of 7 days between 8:00 AM and 8:00 PM
  • Full Uniform Provided
  • Training and Career Development Opportunities
  • Company Pension & Employee Discount Scheme
  • Free Monthly Lunch & Free Parking

Join a Diverse & Inclusive Workplace

We’re committed to creating a fair and supportive environment for everyone, regardless of age, race, gender, or role in the business. Your success is our success, and we’ll support you in reaching your full potential.

Ready to Apply?

If you’re excited about delivering exceptional customer service and growing your career with a company that values you, apply now! One of our friendly recruitment team members will be in touch soon.

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