Delivery Support Officer

Grade D: £30,373 (National) or £36,229 (London – for London officebased or homebased workers within the boundary of the M25) – There is also anadditional homeworking allowance of £600 per annum for those working from home.

ContractedHours: Full time 37 hours per week. We may also considercompressed hours.

ContractType: Permanent

Location: Home based

Closing Date: Sunday 22nd  Feb 2026  at 11.59pm

Make a difference
Every role at CQC contributes to our mission. If you’re looking for a new role in Digital that gives a true sense of meaning and purpose, then you’ve found it. As a Delivery Support Officer, you’ll help drive change that shapes how we regulate health and care services across England.

Picture this
In this role, you’ll be part of a team working on real improvements that help CQC deliver safer, better and more consistent regulation. Your work will support projects that change how we use data, technology and new ways of working to improve outcomes for people.

Here are just some examples of the impact you could have:

•As a Delivery Support Officer in the Digital team you might get the chance to support a project that improves how CQC tracks progress, risks and issues across major transformation programmes.
•As a Delivery Support Officer in Digital team ,you could help co ordinate and deliver key governance meetings that shape how projects move forward and how important decisions are made.

The role

 You’ll work closely with others to deliver shared outcomes. In this role, you’ll:

•Support project reporting: collect and organise data on progress, plans, resources and risks to help teams and leaders make informed decisions.
•Maintain project documentation: keep key documents accurate and up to date, ensuring changes are tracked and controlled.
•Coordinate digital delivery activity: organise meetings, track actions, prepare agendas and minutes, and help teams use tools and processes that support smooth project delivery

Show us
We will be looking for the following skills, knowledge and experience in your application:

•Experience supporting projects or programmes: for example, helping with reporting, planning, organising tasks, or tracking risks and issues.
•Ability to use digital tools confidently: such as Word, Excel, PowerPoint, and (ideally) issue tracking or project management systems.
•Experience working with a range of stakeholders: building positive working relationships and sharing information clearly in fast moving environments.

To progress your application, you’ll need to provide evidence of your right towork in the UK. Without valid right to work you won’t be eligible for therole. We are unable to offer sponsorship for this role. Someroles may also be subject to a satisfactory DBS check.

Next steps
If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous.  Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.
You can read the full details of the role in the Job Description

If you’d like an informal chat about the role contact – Millie Mann; Senior Delivery Manager; millie.mann@cqc.org.uk;. For general enquiries,

please  email recruitment@cqc.org.uk.

The Benefits
Weoffer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity for all
We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.
We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.
We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.
We welcomeapplications from everyone, and colleagues can find supportand community among our many employee networks. This includes people of any:

• Age
• Sex
• Gender identity or expression
• Sexual orientation
• Religion or belief
• Ethnicity
• Disability

Values and vision
We are guided by our core values, which shape our work and our culture.
Excellence – being a high-performing organisation.
Caring – treating everyone with dignity and respect.
Integrity – doing the right thing.
Teamwork – learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.

A Note on AI
AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

•        AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
•        Spell-checking and condensing word counts are great ways to use AI effectively.
•        Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
•        Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.