Overview
Development Assistant – Covent Garden
Fixed term contract starting ASAP and running until April 2026
Based in: Covent Garden, London
Part time: 24 hours per week
£30,000 per annum, pro rata for part-time hours, based on skills and experience
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with our organisation.
The Development and Advocacy Department are looking to appoint an interim Development Assistant on a part-time basis. This role will provide general administrative support to the Fundraising Appeals and Membership teams; including but not limited to supporting the Membership phone lines for incoming membership and ticketing queries, manage the fundraising inbox for incoming donation messages, assisting with ticket allocations for Patron members during their priority booking period and writing meaningful thank you letters to donors to appeals.
The ideal candidate will have strong verbal communication skills and a helpful manner, with an enthusiasm for and the ability to communicate fluently about the artistic work of the RBO. They will be a team player, who can quickly build relationships with colleagues and guests. You will have:
- Strong written communication skills across email, digital and print channels
- Excellent face-to-face and telephone communication skills, with the ability to liaise professionally with donors, members, and stakeholders
- Experience working with databases, including accurate data entry and extracting data for mail merges and reports
- A commitment to delivering a first-rate experience to supporters (transferable customer service experience will be highly regarded)
- The ability and interest to gain an understanding of UK fundraising landscape, fundraising methods and processes
- Experience of processing Direct Debits (desirable)
This is a fantastic opportunity for an enthusiastic candidate looking to develop their skills in a world leading arts fundraising team. Prior knowledge of our art forms is not essential but the ability and desire to learn quickly is.
The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.
A full job description and RBO information pack is attached below. If you have any access requirements for your application, please contact the RBO Recruitment Team on hr.recruitment@roh.org.uk
Closing date for applications: 8am, Friday 24th October 2025
Applicants must have work authorisation for the UK. No agencies.
