Overview
Salary: £38,500 per annum
Shift hours: Full Time
Duty Manager – Guinness Open Gate Brewery, London
Salary: £38,500 per annum
Working pattern: 40 hours per week, 5 over 7
Opening December 2025
Step into a landmark role at the heart of London’s newest hospitality destination.
Guinness Open Gate Brewery London – a stunning, four-floor venue featuring two innovative restaurant concepts designed to delight and inspire.
We are seeking a highly motivated Duty Managers to lead the day-to-day operations of one of our restaurant concepts, delivering outstanding guest experiences and supporting a passionate team of hospitality professionals.
About the Role
- Scheduling and training:
Create staff schedules, manage shifts, and assist with recruiting, onboarding, and training employees to ensure high performance.
- Leadership:
Motivate the team, lead by example, and handle employee issues or conflicts as they arise.
- Team coordination:
Conduct pre-shift briefings and ensure front-of-house and back-of-house teams work together harmoniously.
Operations and quality control
- Daily operations:
Manage all aspects of the day-to-day running of the restaurant, including opening and closing procedures and ensuring a professional atmosphere.
- Guest experience:
Ensure excellent customer service, handle customer complaints or issues promptly, and resolve problems to guarantee guest satisfaction.
- Food and beverage:
Work with the kitchen to monitor food quality, presentation, and preparation.
- Inventory and stock:
Manage inventory levels, conduct stock checks, and place orders for food and beverages with suppliers.
- Financial oversight:
Handle cash responsibly, monitor sales performance, and manage budgets.
About You
You are an experienced and passionate hospitality professional with a track record of successfully working high-quality restaurant operations. You thrive in fast-paced environments and have a genuine passion for creating memorable guest experiences.
You will bring:
- Proven experience managing restaurant teams, ideally in high-volume or multi-concept venues.
- A guest-first mindset, with the ability to maintain high standards of service and hospitality.
- Excellent organisational and communication skills.
- Flexibility and drive to work in a dynamic, evolving pre-opening and launch environment.
Reference: compass/TP/3199949/201361
Location: London
