Overview

Employee Relations Business Partner – Specified Purpose Contract – Dublin 1, Dublin

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

Summary

Manage Employee Relations and Industrial Relations issues within the Organisation. The Employee Relations Business Partner will have the opportunity to participate in significant HR projects and initiatives.

All the details

  • Help design, deliver and, when required, lead the ROI’s employee relations, colleague
    listening and business change strategies and plans
  • Develop and maintain effective working relationships with Unions (by
    leading or supporting, as appropriate, with the communication, consultation, or
    negotiation between parties) to create a proactive partnership with each union which,
    at its heart, jointly delivers business benefit and positive colleague engagement.
  • Work closely with key stakeholders, to develop and deliver toolkits, training
    interventions and upskilling strategies which raise line manager ER capability and
    confidence to ensure policies are applied correctly; colleague experience is enhanced;
    business change is implemented appropriately; and trade union partners are properly
    engaged.
  • Provide expert employee relations advice and input into business change
    programmes. This includes partnering with ROI People Partners and M&S UK CoE’s
    as necessary to ensure the effective delivery and end- to-end management of
    operational or transformational change which can include, when required, assisting
    or leading trade union negotiations/consultation.
  • Develop and simplify ROI people policies and processes to ensure they are legal,
    competitive, practical, meet future business needs, and enhance the M&S brand and
    colleague experience. This includes ensuring that ROI policies and processes are
    communicated effectively, and their delivery is supported, when required, with
    appropriate training.
  • Partner with subject matter experts to ensure any policy related system change
    requirements and dependencies are fully understood, resource-effective, will be
    supported by robust user acceptance testing and, if necessary, launched with user
    training to ensure successful deployment.
  • Monitor and interpret changes to ROI employment legislation and undertake external
    benchmarking to ensure M&S remains compliant and a best practice and innovative
    employer.
  • Lead (from design to post implementation review) projects as required and act as
    the ROI’s subject matter expert by providing guidance and support to HR colleagues,
    line managers, and colleagues on policy, employee relations and colleague
    engagement and listening matters.
  • Manage and provide expertise to line managers on how complex casework should
    be handled and progressed (working with Legal and other specialists) to the case’s
    successful conclusion.
  • Foster a culture of continuous improvement, by seeking feedback, designing and
    developing metrics and incorporating insights and learning to refine policies and
    processes and to measure their effectiveness.
  • Create and maintain effective working relationships with M&S’s UK Policy and ER
    specialists (and other UK CoEs) to ensure ROI and UK policy and people strategies
    are (when appropriate) congruent and jointly promote the M&S brand whilst
    minimising any ER risks or issues across the company’s island of Ireland operation.
  • Work effectively with the rest of the Ireland People Team, by contributing ideas and
    expertise and acting as a fully participative team member to assist colleagues in the
    delivery of all elements of the People Plan and to be a high-performance team.

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.