Overview

General Assistant role at BM Caterers

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team. This role is Monday to Friday, 40h per week.
Responsibilities
• Monitoring counters and chillers to ensure they’re clean, well-stocked and presented in line with our six principles; regularly check restaurant areas to maintain consistent levels of cleanliness with meticulous attention to detail.
• Listen carefully and take instructions from your manager; provide prompt and efficient service at all times.
• Communicate confidently with customers, gain feedback and respond to their needs to ensure a positive customer experience.
• Follow procedures and display good food safety practice at all times.
Qualifications
• Food Safety Level 2 and Health & Safety Level 2 certificates.
• Experience in a customer service environment; good merchandising skills and till experience.
Benefits
• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses ranging from levels 2 to 7
• Discounts and cashback at a wide variety of retail and leisure outlets
• Cycle-to-work scheme
• Freedom Friday – a paid day off to volunteer at a charity of your choice
• Free lunch every workday
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave benefits
• Paid leave for fertility treatments
• Grandparent leave to support your loved ones with their new arrival
Employment details
• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Food and Beverage Services
Location: 20 Manchester square, London, W1U3PZ

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.