Overview

HOUSING OFFICER – Bedford, Bedfordshire, United Kingdom 

Empowering People, Changing Lives – Join Us at Langley 

Langley is delighted to offer an exciting opportunity for a compassionate and motivated Housing Officer to join our friendly and dedicated team in Eliora (Bedfordhire & Northamptonshire). This is a permanent, full‑time position working 40 hours per week, where you’ll play a meaningful role in supporting our clients and contributing to our mission. This role may include some travel and overnight stops.  

The successful candidate will receive a competitive salary of £27,299 per annum, recognising the value and impact of your work. 

Rewards Package 

  • Up to 30 days annual leave ( after 2 years service) plus Bank Holidays  

  • Pension scheme, matched up to 8% 

  • Funded Health Cash Plan including discounts portal 

  • Life Assurance up to 3 times your salary 

  • Flexible benefits package that can be tailored to meet your individual needs. Such as cycle to work scheme and holiday trading. 

  • Access to private holiday home getaway in Torquay 

  • Wellbeing Support – our Employee Assistance Programme including free counselling and legal advice and free online GP service available 24/7 

  • Menopause support  

  • Enhanced Maternity Pay 

  • Access to Blue Light Card discounts  

 

About the Role 

  • Lead in the assessment and management of risk including the operation of physical and situational security measures to control the level of risk posed to the public, staff and others in relation to the referral and letting of properties. 

  • Provide information and advice about Welfare Benefits especially that of Housing Benefit.

  • Provide information about tenants’ rights and responsibilities, address breaches of occupancy with tenants using the Trust’s relevant policies and procedures.

  • Develop and maintain accurate records including correspondence, housing management plans and health and safety records on the tenants file and other housing management records using QLx.  

 

About You 

  • A compassionate, person-centred approach and a genuine commitment to empowering clients. 

  • Strong communication skills, with the ability to build professional, respectful relationships. 

  • Calm and resilient under pressure, able to de-escalate situations and respond appropriately to risk. 

  • A professional, non-judgemental attitude, always maintaining boundaries and confidentiality. 

  • Willingness to complete additional training as required by the needs of the service. 

 

If you want to join our team as our Housing Officer, please apply now as we would love to hear from you. 

We reserve the right to close earlier if we receive sufficient applicants. 

A satisfactory Enhanced DBS with adult barred list check is required for this role and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicant’s right to work in the UK. 

This role is eligible for consideration under the Employee Referral Scheme. For further information around the referring principals and scope, please consult the Employee Referral Scheme Guide. 

 

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.