Overview
Join our team at Weymouth Bay Holiday Park close to one of the UK’s finest seaside towns with a beautiful beach to match.
Preston, Weymouth, Dorset DT3 6BQ GBR
Job Details
Position: Multi Brand Team Manager
Type: Full-Time / Permanent
Location: Weymouth Bay & Seaview Holiday Park
We are looking for a passionate and driven Multi-Brand Team Manager to
lead a team of venue managers across multiple franchise brands, including Burger
King, Papa Johns, Cooks Fish & Chips and Seaside
Treats.
In this role, you’ll be at the heart of a dynamic Food & Beverage
leadership team, providing clear direction and motivation. You will lead the
franchise venue managers, supporting their efforts in delivering outstanding
results and maintaining high standards across all locations.You’ll be hands-on with performance, offering feedback to
help your teams grow, tackling any challenges, and supporting their
development. Managing resources like budgets and tools will be key to keeping
things running smoothly.
You’ll also be the driving force behind fantastic guest
experiences, continuously improving how we interact and solving any issues that
pop up. Plus, you’ll make sure everything stays safe, compliant, and on point
with company policies and franchise brand standards.
Key Responsibilities
Team Leadership: Lead, motivate, and support the managers to deliver excellent
service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns,
improving service, and driving a welcoming atmosphere.
Performance Management: Monitor individual and team performance, providing
regular feedback, coaching, and conducting performance reviews.
Resource Management: Oversee team
scheduling, budgets, and resources to maximise efficiency and meet business
needs.
Compliance and Safety: Ensure all operations comply with health and safety
regulations, company policies, and standards.
Problem Solving: Quickly resolve any operational issues that arise, ensuring
smooth day-to-day running.
Training and Development: Support team
development through ongoing training, mentoring, and creating growth
opportunities.
Requirements
– Proven experience in roles such as Area Manager, Regional Manager in a
fast-food chain, or a similar management role within the food service industry.
– Strong leadership and communication skills.
– Ability to work in a fast-paced environment while maintaining attention to
detail.
– Exceptional customer service and problem-solving abilities.
– Knowledge of health and safety regulations.
– Strong organisational and multitasking skills.
– Experience in budgeting and financial management.
– Flexibility to work evenings, weekends, and bank holidays.
What We Offer
– Attractive salary plus annual bonus opportunity.
– On-site accommodation, subject to availability and T&Cs.
– An inclusive, supportive work environment.
– Comprehensive training and ongoing support.
– Career development opportunities, including fully funded qualifications.
– Exclusive team perks, including up to 50% off on-park dining, 20% discounts
on Haven Holidays and in-store purchases, free access to our facilities,
savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which
should take about 5 minutes. Once submitted, a member of our team will reach
out to you. If shortlisted, our interview process may consist of two stages: an
interview and a skills test.
If you require any assistance or reasonable adjustments during the application
process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do.
We encourage applications from all backgrounds, communities and industries and
we are ready to discuss any reasonable adjustments or flexibility that you may
require, including whether a role can be full-time, part-time or a job-share.
