Overview

Outreach Recovery Worker – Southend on Sea

Permanent

£26,000-£28,000 DOE

About the role

We are looking for a compassionate, resilient and proactive Outreach Worker to engage with people who are rough sleeping or begging, including those who may be reluctant to engage with services or have multiple and complex needs.

You will provide assertive and flexible street outreach, building trusting relationships and supporting individuals to access accommodation, healthcare, mental health and substance misuse services. Working collaboratively with statutory and voluntary partners, you will help people identify their strengths, make positive and sustainable changes, and move towards safer and more settled lifestyles.

The role involves working across a range of locations and times, including some unsociable hours and in challenging weather conditions. You will maintain accurate records, contribute to multi-agency meetings and case planning, and ensure individuals receive coordinated support tailored to their needs.

About you

We are looking for someone who understands the challenges faced by people who are rough sleeping, begging or experiencing multiple and complex needs.

You will have:

  • Knowledge of at least one of the following: substance misuse, alcohol misuse or mental health.
  • An understanding of safeguarding, supported housing and multi-agency working.
  • Experience of working positively with statutory and voluntary agencies.
  • The ability to build relationships with people who may be reluctant to engage or display challenging behaviour.
  • Good communication, administration, recording and reporting skills.
  • A strength-based, person-centred approach, with the ability to maintain appropriate professional boundaries.
  • Good IT skills, including Microsoft Office.
  • The flexibility to work across different locations and undertake unsociable hours when required.
  • A commitment to equality, inclusion and anti-discriminatory practice.
  • Experience of facilitating multi-agency meetings would be desirable.

This role is subject to an enhanced DBS check.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits – 

  • Flexible working
  •  Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks’ continuous service, alongside family-friendly policies and a supportive, inclusive workplace. If you’d like more information about our family-friendly benefits, please contact our Recruitment Team at recruitment@forwardtrust.org.uk 
  • Training and development opportunities
    • Simply Health Cashback Scheme (optional)
    • Season Ticket Loan Scheme 
    • Cycle to work scheme
    • Crisis Loan Scheme
    • Electric Car Scheme
    • 3 x Wellbeing Days (pro rata’d for part time employees)
    • Access to Blue Light Card
    • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
    • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
    • Death in Service Payment (2x annual salary) 
    • Critical Illness Insurance (subject to qualifying criteria)
    Please note that we may close this vacancy early if we receive a high volume of suitable applications.
    Please note that remote roles may require occasional travel for site visits, training and meetings.
     
    Diversity at Forward Trust
    The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. Some of our roles may require a minimum period of sustained recovery (normally around 3 years). This is assessed on a case-by-case basis, and exceptions may be considered depending on the role and individual circumstances.

    When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

    To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  

    We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
     
    Employee Screening and Eligibility to Work
    Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

    If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

    Our Commitment to Safeguarding
    We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

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