Overview

Company description

Location: Basingstoke (hybrid working 3 office days per week)

Employment Type: Permanent, full time

Additional Benefits: 25 Days holiday, AA Worksave pension plan, voluntary benefits including private healthcare

Think the AA is just about roadside assistance? Think again.

As one of the UK’s most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we’ve got you covered. Our mission is to keep Britain moving, and we’re looking for dedicated individuals to join our team. Ready to join us?

#LI-Hybrid

This is the job

Are you highly analytical, organised, and passionate about making change happen in the right way, at the right time?
We’re looking for a Portfolio Demand Analyst to join our Transformation team to help us shape, prioritise, and manage the flow of change across the AA.

 

As a Portfolio Demand Analyst, you’ll play a key role in our Demand & Roadmap team, supporting how the AA captures, evaluates, and sequences all change coming through our Single Front Door. You’ll help make sure we’re investing in the right things, at the right time, to deliver the best outcomes for our members and colleagues.

This role blends analysis, problem‑solving, coordination, and stakeholder engagement — perfect for someone who enjoys turning complexity into clarity.

What will I be doing?

  • Supporting Demand Intake & Assessment

    • Capture, track, and manage incoming demand requests through the Single Front Door process.
    • Work closely with Engineering and COO teams to assess ownership, impact, and strategic alignment.
    • Analyse demand to help determine priority and readiness for quarterly planning.
    • Liaise with requestors to clarify requirements and ensure high-quality submissions.

    Data Analysis & Reporting

    • Analyse demand and capacity data to identify trends, risks, and bottlenecks.
    • Produce clear, insightful dashboards, reports, and stakeholder updates.
    • Track KPIs related to demand, delivery, and resource utilisation.

    Roadmap Support

    • Help maintain an accurate, up-to-date quarterly roadmap.
    • Monitor dependencies, risks, and changes that could impact delivery.
    • Work with the Resourcing team to validate capacity and support planning.
    • Ensure demand is routed correctly and aligned with the right teams.

    Prioritisation & Process Improvement

    • Support prioritisation based on value, alignment, and capacity.
    • Document rationale and maintain transparent decision records.
    • Recommend improvements to demand and roadmap management processes and tools.

What do I need?

  • Portfolio Demand experience
  • Strong analytical and problem‑solving skills with experience in reporting and data interpretation.
  • Excellent organisational skills and attention to detail.
  • Confident communicator who enjoys working collaboratively across teams.
  • Experience in demand, project, portfolio, or PMO environments (desirable).
  • Knowledge of tools such as Excel, Power BI, Jira or Confluence.
  • Ability to manage multiple priorities in a fast-paced environment.

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

  • 25 days annual leave plus bank holidays + holiday buying scheme
  • Worksave pension scheme with up to 7% employer contribution
  • Free AA breakdown membership from Day 1 plus 50% discount for family and friends
  • Discounts on AA products including car and home insurance
  • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
  • Company funded life assurance
  • Diverse learning and development opportunities to support you to progress in your career
  • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

#LI-CP1

#LI-Hybrid

 

For INTERNAL ADVERTS:

By applying for this position, you acknowledge that there may be potential changes to the terms and conditions of your employment contract. This includes accepting the 25 days annual leave entitlement that this position has.

 

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.