Overview
Join our team at Haggerston Castle Holiday Park in Berwick- Upon- Tweed on the shores of Northumberland with its beautiful beaches and lots of Haven fun.
Beal, Near Berwick-upon-Tweed, Northumberland TD15 2PA GBR
Job Details
Position: J D Wetherspoons Manager
Type: Full-Time / PermanentÂ
Bonus: Up to 10% Annual BonusÂ
We can provide on-site accommodation, subject to
availability and T&Cs.Â
Join our One Great Team here at Haven as a J D
Wetherspoons Manager! Bring your leadership expertise to deliver outstanding service and
unforgettable dining experiences for every guest, if you’re passionate about hospitality and thrive in a dynamic
environment, this is the perfect opportunity for you!
As the Pub Manager, you’ll be at
the heart of an energetic pub team, leading with clear direction and plenty of
motivation. You’ll inspire your team to hit their goals and keep up high
standards by showing them how it’s done! You’ll be hands-on with performance, offering
feedback to help your team grow, tackling any challenges, and supporting their
development. Managing resources like budgets and tools will be key to keeping
things running smoothly. You’ll also be the driving force behind fantastic
guest experiences, continuously improving how we interact and solving any
issues that pop up. Plus, you’ll make sure everything stays safe, compliant,
and on point with company policies.Â
Key ResponsibilitiesÂ
Team Leadership: Lead, motivate,
and support the team to deliver excellent service and achieve targets. Â
Guest Experience: Ensure top-tier
guest satisfaction by addressing concerns, improving service, and driving a
welcoming atmosphere. Â
Performance Management: Monitor
individual and team performance, providing regular feedback, coaching, and
conducting performance reviews. Â
Resource Management: Oversee staff
scheduling, budgets, and resources to maximise efficiency and meet business
needs. Â
Adhering to J D Wetherspoon’s standard operating
procedures (SOPs) and company policies
Problem Solving: Quickly resolve
any operational issues that arise, ensuring smooth day-to-day running. Â
Training and Development: Support
staff development through ongoing training, mentoring, and creating growth
opportunities. Â
Requirements Â
– Proven experience in roles such as Pub
Manager, General Manager or a similar leadership position.Â
– Strong leadership and communication skills.Â
– Ability to work in a fast-paced environment
while maintaining attention to detail.Â
– Exceptional customer service and
problem-solving abilities.Â
– Knowledge of health and safety regulations.Â
– Strong organisational and multitasking
skills.Â
– Experience in budgeting and financial
management.Â
– Flexibility to work evenings, weekends, and
holidays.Â
What We OfferÂ
– Attractive salary plus annual bonus
opportunity.  Â
– On-site accommodation, subject to
availability and T&Cs. Â
– An inclusive, supportive work
environment. Â
– Comprehensive training and ongoing
support. Â
– Career development opportunities, including
fully funded qualifications. Â
– Exclusive team perks, including up to 50%
off on-park dining, 20% discounts on Haven Holidays and in-store purchases,
free access to our facilities, savings at national brands and retailers, and so
much more! Â
How to ApplyÂ
To apply for this role, click apply now and
answer a few quick questions, which should take about 5 minutes. Once
submitted, a member of our team will reach out to you. If
shortlisted, our interview process may consist of two stages: an interview and
a skills test.Â
If you require any assistance or reasonable
adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.ukÂ
Diversity, equity, and inclusion are at the
heart of who we are and what we do. We encourage applications from all
backgrounds, communities and industries and we are ready to discuss any reasonable
adjustments or flexibility that you may require, including whether a role can
be full-time, part-time or a job-share. Â
