King’s Residences is responsible for the management of over 5600 bedspaces with a strategy to increase the portfolio over the next few years whilst also looking to diversify our offering.   We are being looked to support the colleges continuing efforts to recruit our students on different academic journeys and be able to provide models which is in alignment with their offering.  King’s Vision for 2029 is to make the world a better place.  King’s Residences will deliver that by providing a safe, professional, service-driven and inclusive residential community, where independent living stimulates non-academic learning for a better student experience and improved success at King’s beyond.

 

The Residence Services Coordinator will play a vital role in delivering a world class service to residents, short-term guests, summer business clients, and external partners. Your responsibilities include maintaining exceptional hospitality standards, upholding the pristine condition of the reception and communal areas, and collaborating seamlessly with other residential functions to ensure a seamless and continuous service delivery. We’re seeking a candidate who can work independently, take initiative, and foster effective teamwork to enhance the overall resident experience. The Residence Services Coordinator must be dedicated to providing a professional and efficient service withing King’s College

 

This is a part -time position (21hrs a week) and you will be offered an indefinite contract.

 

To be successful in this role, we are looking for candidates to have the following skills and experience:

 

1.  A- Levels or equivalent.

2.  Excellent command of the English language.

3.  Excellent written and oral communication skills.

4.  Basic, but accurate typing skills.

5.  Strong IT skills with working experience in Outlook, Word, and Excel.

6.  Ability to work early and late shifts, weekends and to work flexibly across sites as needed.

7.  Ability to manage own time and work independently

 

1. Knowledge of foreign languages

2. Property/building management administration

3. Management of 3rd party staff

4. Educational/hospitality experience

 

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now.” This document will provide information on what criteria will be assessed at each stage of the recruitment process.

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

 

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

 

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

 

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

 

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

 

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

 

In instances where, as part of the application process, it is considered helpful or important to the role, to ask a candidate to outline their approach to EDI, the following sentence in Italic could be added to the above text (please add or delete as appropriate):