Overview
Senior Business Operations Officer (Maternity Cover) – Strand, London, WC2R 2LS
About us
The Faculty of Arts & Humanities is looking to appoint an outstanding candidate with experience of business operations administration to this varied and rewarding role, part of a small and collaborative team within a wider and diverse professional services team supporting the academic departments in Cultures: Department of Languages, Literatures & Cultures and Interdisciplinary Humanities.
About the role
The successful applicant will report to the Business Operations Manager and will work closely with them, the wider Business Operations team and the relevant central University services to support operations within the Cultures departments and the Faculty.
The Senior Business Operations Officer plays a key part in the following day-to-day operations: finance and resource management, procurement, human resources, estates and space, health and safety, the allocation of teaching resources, etc. The role also provides a high level of customer service support in collaboration with key stakeholders in the Faculty and central service teams.
The successful applicant will be a proactive person with excellent interpersonal skills and the ability to build good working relationships with colleagues across the College and externally. They will be highly organised and numerate, with strong written and verbal communication skills, experience of working on improvement initiatives, strong collaborative team working skills, and a proactive and positive can-do attitude. They will be expected to be well-versed in the systems and processes underpinning business operations.
This is currently offered as a hybrid role, and the role holder will be eligible to spend part of their working week on campus and part of the week working remotely.
This is a full time (35 hours per week), and you will be offered an a fixed term contract until 9th December 2026.
About you
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Demonstrable professional experience of effective and efficient administrative operations (preferably in an academic environment, research, charity, or other not for profit environment).
- Excellent interpersonal skills, able to interact with a wide variety of people in a professional and assured manner.
- Excellent skills using technology and IT (including a broad range of software applications, especially Microsoft suite of programs and intermediate/advanced use of Excel).
- Excellent written and spoken communication skills including appropriate use of English in formal documents, professional emails, minutes, and confidence in corresponding with internal and external stakeholders.
- Experience of budgetary and financial administrative processes (eg: raising purchase orders, invoicing, reconciliation, payments), with strong numeracy and data analysis skills, demonstrating accuracy and a high degree of attention to detail.
- Excellent organizational skills with the ability to manage time effectively, work flexibly and prioritize workload to meet deadlines and to multi-task to work to competing deadlines in a busy work environment.
- Demonstrable commitment to continuous improvement, reviewing processes and propose improvements, with an ability to identify and address potential operational problems/inefficiencies.
- An enthusiastic and flexible team player with a proactive, ‘can do’ attitude.
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
