Overview
Salary: £13.14
Shift Hours: 40 – 0
Team Leader
Salary: £13.14 per hour (£27,331.20 per annum)
Working Hours: 40 hours per week
Service: Highlea Care Limited
Location: Ferryhill, Co Durham
Are you ready to take the next step in your social care career?
Join Highlea Care Limited part of National Care Group, today as a Team Leader in our Supported Living Services in Ferryhill, Co Durham.
Highlea Care is a well-established and trusted provider of supported living and outreach services for adults with learning disabilities, autism, mental health needs, and complex needs.
At the heart of everything we do is a person-centred approach — we work closely with each individual to understand their goals, build on their strengths, and help them live confident, independent, and fulfilling lives.
No day is the same and no individual we support is the same. Check out what a life is like as a support worker: https://youtu.be/B5BD5rwYp3E
This approach is guided by the National Care Group values of Passion, Empowerment, Respect, and Collaboration, which underpin all policies and practices.
We are now we’re looking for a compassionate, driven, and experienced Team Leader to join our growing team. Step into Leadership and make everyday Count!
About National Care Group
National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.
We won Specialist Care Provider of the Year 2025 in the large group category at the National Care Awards! We Won Specialist Care Provider 2025! – National Care Group
What’s in it for you?
At National Care Group, you’re not just starting a job— you’re joining a mission: to empower people to live their best lives, with dignity, independence, and support every step of the way.
• Grow your career – paid training & recognised qualifications (NVQs, QCFs)
• Lead with impact – a role where your leadership truly matters
• Flexible financial support – within instant access to earned pay via Stream
• Wellbeing-focused culture –because your happiness and health matter too
• Refer-a-Friend rewards – get rewarded for bringing great people into our team
• Inclusive workplace – we celebrate diversity, age, and individuality
The Team Leader Role
As a Team Leader, you’ll work closely with senior management to assess support needs, implement person-centred plans, and inspire new ideas to continually improve the quality of care and support we provide.
You will:
• Lead, support, and inspire your team across multiple services
• Ensure person-centred, high-quality care is delivered at all times
• Drive positive outcomes for individuals with learning disabilities, autism, and complex needs
• Oversee support plans, compliance, and internal quality audits
• Build strong, trusted relationships with families, colleagues, and professionals
The Ideal Candidate
You’re someone who’s passionate about making a difference — a natural leader who thrives in a care setting and knows how to bring out the best in others.
• Experience supporting adults with learning disabilities or complex needs
• A Level 3 NVQ/QCF in Health and Social Care (or willing to work towards it)
• The ability to lead, motivate, and develop a team
• A kind, respectful, and emotionally intelligent approach
Curious but not quite ready to apply?
No problem — feel free to reach out and have a quick chat with our team! We’re happy to answer questions or give you a better sense of the role before you hit “submit.” Just drop us a message at rebekah.hunt@nationalcaregroup.com
Don’t meet every single requirement? We invite you to apply anyway!
At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
