Training Design & Support Officer

Overview

Exciting Opportunity Alert! Join Rendall & Rittner as a Training & Design Officer!

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Training & Design Officer. This is an incredible career opportunity with a fantastic package.

Position: Training Design & Support Officer

Location: The convenience of working from home with attending London office on occasion

Working Hours: Monday to Friday, 09:00 – 17:30.

Salary: £25,000 – £32,000

Contract: 12 Month FTC.

Why Rendall & Rittner:

Award-Winning: Join an established and celebrated company known for delivering first-class property management services.

Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.

Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.

Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.

Health and Well-being: Benefit from Private Medical Insurance, Life Assurance and enhanced Maternity and Paternity leave.

Time Off: Enjoy 25 days of holiday plus national holidays.

Rest and Recuperation: Paid sabbaticals as a loyalty bonus.

Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.

Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.

Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

AIM OF POST

We are seeking an individual with IT or systems training background, that has developed and delivered training material, is highly motivated and enthusiastic and can demonstrate excellent interpersonal skills.

• To design, create and deliver top-class training programs to empower our end users, with a clear vision of delivering a unified end to end process.
• Create and present digital training materials to support use of the platform and ensure key functionality is being utilised and the company’s customer service objectives are being met. 
• To support the implementation of Microsoft Dynamics and MyPlace customer portal and follow up after each training session to encourage engagement with our colleagues and customers/end users. 

Key Responsibilities and Requirements:

As a Training and Design Officer at Rendall & Rittner, you will:

• Lead by example whilst adopting the Rendall and Rittner policies, procedures and values
• Design, create and deliver top-class training programs to empower our end users, with a clear vision of delivering a unified end to end process.
• Own the end-to-end training process, from conducting training needs analysis, to the development of training material, and building training programmes based on these results.
• Create, edit and administer training guides and user manuals.
• Deliver training, including arranging sessions, inviting delegates, monitoring attendance, distributing training material and gathering feedback.
• Able to learn new IT systems, business processes and understand the use of technology to drive improvements and support new ways of working.
• Able to travel throughout the UK if required.
• Create and present digital training materials to support use of the platform and ensure key functionality is being utilised and the company’s customer service objectives are being met.
• Supporting Team Managers with daily Dynamics System Management to improve and develop user engagement.
• Be an exceptional communicator being comfortable with all levels of stakeholders
• Supporting Team Managers with daily Dynamics System Management to improve and develop user engagement.

How to Apply:

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at 020 7702 0701 and mention the reference number “Ref #LI-JT1.”

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period.

Join Rendall & Rittner and take your career to the next level. Don’t miss out on this exciting chance to progress your career and make a significant impact!

Salary: 25000 – 32000