Job Title: Employee Relations Advisor
Salary: Competitive
Job Type: Full Time

We are excited to announce we are recruiting an Employee Relations Advisor to join our growing HR department. 

The purpose of this role is to coach, guide and provide employee relations advice to Line Managers through effective case management of people related issues such as: disciplinaries, performance management, employment tribunals, grievance and absence management. 

This role is focused on coaching to increase the Line Manager’s capability and using our policies, processes and advice in strengthening the Wickes Great Place to Work culture whilst effectively and fairly managing difficult situations. Advice will be either telephone based or face to face coaching with Senior Manager’s for complex/high risk/sensitive cases. 

Working hours: 2 days in the Northampton office and 3 days working from home.

Key Responsibilities:

  • Coach, guide and provide employee relations advice to Line Managers either on the phone or face to face with Senior Managers in high risk/sensitive or complex cases

  • Effective proactive case management of people related issues to conclusion, such as: disciplinaries, performance management, employment tribunals, grievance and absence management (including OH referrals)

  • Act as SME to HRBP in any organisational change e.g. structure changes, TUPE, relocation

  • Provide HR BP insight for case management trends, identifying skills/knowledge gaps, ER Metrics

  • Provide feedback and insight to the Reward and Benefits Manager to ensure our benefits help our colleagues and Managers in mental, health and financial wellbeing.

  • Own and update Employee Policies, handbooks, Line Manager Guides and templates following legislative updates, amended ways of working or best practice process changes (internal and external driven)

  • Work with 3rd party providers to resolve/prepare for ACAS reconciliation, tribunal representation etc. 

  • Extract and create MI to share with functions across the business & be confident to present the detail

  • Run workshops to upskill managers on ER topics using the content and framework provided by Vista to ensure consistency in our approach

What are we looking for:

  • CIPD – level 5

  • Employee relations experience

  • Employee policy & legislation knowledge

  • Able to coach and build rapport on phone

  • Written & verbal communication 

  • Effective listening skills

  • Able to interpret data & provide insights

  • Stakeholder management

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us 

We’ll also equip you with a benefits package that includes 

  • Annual bonus

  • Private Medical Insurance

  • Save-as-you-earn scheme

  • Contributory pension scheme

  • Colleague discount 

  • Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. 

We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture.  We are also encouraging our teams to work flexibly, with a blend of remote / office working. 

About Us: 

Wickes is a multi-channel retailer operating in the home improvement market.  With 40 years in industry, Wickes now generates revenue in excess of £1.6Bn across 230 stores delivered by 8,000+ colleagues.  

But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.

Please note: All offers of employment are subject to DBS / background checks

Vacancy Reference #

Please contact us here if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form.

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