Overview
Location: Washington Road, Sunderland, SR5
Salary: £10.42
Hospitality Assistant
Sunderland
£10.42 an hour
For almost 20 years, for every client, in every location, whether that’s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.
We can’t do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy, and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Come be a part of the food revolution!
•Provide friendly and professional customer service to clients to coordinate meeting/event logistics, ensuring all and guests, ensuring their needs are met and their expectations are exceeded.
•Assist with the setup and arrangement of event venues, including tables, chairs, decorations, and other equipment, as per the client's requirements.
•Help with the preparation, presentation, and service of food and beverages during meeting/events, ensuring high-quality standards are maintained.
•Work closely with the catering team specs of the catering service are executed smoothly and efficiently.
•Maintain cleanliness and hygiene standards in the food preparation and service areas, adhering to health and safety regulations.
•Assist with inventory control, including monitoring stock levels, replenishing supplies, and reporting any discrepancies or shortages.
•Respond promptly and courteously to guest inquiries, requests, and concerns, providing necessary information and resolving issues in a professional manner.
•Collaborate effectively with the catering team, kitchen staff, and other departments to ensure seamless coordination and delivery of services.
•Assist with post-meeting/event cleanup tasks, including the removal of waste, packing equipment, and returning the venue to its original state.
•Attend all location management meetings as required
•Take responsibility for contributing towards your own development with the guidance of the Manager / General Manager and attend training courses as identified
•Attend to any reasonable request made by the client or BaxterStorey Management
- Minimum 1 years experience in people management
- Excellent communication skills, internally and externally.
- Supportive team player.
- Ability to work under pressure.
- Takes the initiative
- To provide excellent customer service.
- The ability to work autonomously or within in a team.
- Being able to adapt to different working conditions
- Always having a positive attitude
- To be able to solve any customer service-related problem.
