Overview
Blue Light Card. Individually great, together unstoppable
The Role and the Team
We have an exciting opportunity for an experienced Senior Partner Manager to join the team and help us drive best in market offers for our members. As Senior Partner Manager you’ll build, maintain, and optimise partner relationships within our Holidays & Travel category.
We do the right thing, challenge the status quo, deliver on our promises, bring out the best in each other and treat others how we wish to be treated. If this resonates with you then we encourage you to apply to join our team at Blue Light Card and contribute to our mission.
What You’ll Do
- Effectively manage key client accounts within our Holidays & Travel category, ensuring client satisfaction, retention and growth
- Develop and execute strategies that support mutual growth, through key initiatives such as increasing member discounts, expanding into new channels, improved attribution methods and enhanced commercial agreements
- Confidently negotiate commercial agreements, both with new partners and existing partners, ensuring a ‘member-first’ approach
- Maintain excellent relationships with existing partners ensuring our offers are market-leading
- Monitor the performance of partner programs making data-informed recommendations for optimisation
- Work collaboratively with our marketing/CRM teams to agree marketing plans
- Report on sales pipeline and KPIs, ensuring that acquisition and conversion targets are met
- Be responsible for supporting and developing a direct report to ensure delivery on category strategies
What You’ll Bring
- Notable experience of partner management or account management within the Holidays & Travel industry, with excellent relationship nurturing skills
- Proven success in negotiating commercial contracts
- Ability to think strategically and develop a holistic plan that delivers business objectives
- Knowledge to inspire and develop a high performing team, prior people management experience is desirable but not essential
- Analytical mindset, using data for decision-making and influencing
- Ability to work within a fast-paced environment
- Experience of working cross functionally with stakeholders from multiple departments including Product, Marketing, CRM, & Finance to drive business change and growth
- Previous experience working with affiliate networks would be an advantage
Our Culture
Our members, partners and colleagues are at the heart of everything we do.
Our colleagues are integral to helping create the unique experience we deliver, so we’re genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country.
We’re also officially recognised as a Top 100 Great Place To Work UK, one of the UK’s Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People.
What We Offer
- Hybrid working and flexible hours
- 35 hour working week
- Free parking and EV charging onsite
- 25 days plus public holidays, buy and sell and an additional day off for your birthday
- A company bonus scheme
- Great social events e.g., Christmas party, family fun day, summer party, sports matches
- Relaxed dress code and modern office space (games area, chill-out areas, book club, free coffee/tea/soft drinks/snacks)
- Onsite gym (including access to free HIIT & stretch classes)
- Learning and development opportunities
- Group auto-enrolment pension plan
- Enhanced maternity, paternity, sick pay
- Company funded private medical insurance
- Healthcare cashback plan
- Employee assistance programme (including mental health support)
#LI-Hybrid
Remote Status: hybrid
Location 1
Charnwood Edge Business Park
Cossington
Leicester
LE7 4UZ
United Kingdom
Location 2 *(if applicable)
WC1A 2SN
London
London
WC1A 2SN
United Kingdom
